We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Harnesses

Working Horse Tack

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Harnesses.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Tracy M

    Date: 08/17/2023

    so I ordered a ez rider horse cart with all the bells and whistles from this company back in April. They informed me it would be the end of June, to first of July before it came in and was ready for shipping. Well, June came, then July, then august. So last week 8/10/23 I finally got a call the cart was ready for shipping but they had some bad news. The shipping from Ohio to Maine went from nearly $700 to nearly $800. Well it wasn’t that bad so I said ok I’ll deal with it. The lady took my credit card info and I paid the cart in full, just over $7200 Including shipping. She informed me that the cart would arrive in Maine at a local business that we chose which had a loading dock On Wednesday or Thursday this wee. well yesterday being Wednesday the day it was to arrive I got a call stating that there was another issue with the shipping company. they stated it was to big and they couldn’t ship it. I was ok when she stated she would find someone else to ship it. She called me back shortly after that and said we was all set and they had it figured out. Well Thursday morning I got a call, they had more bad news, once again trouble shipping. They informed me that the cart was to big or not put on a pallet the way the company wanted it to ship. They said they needed to get another company but the shipping was going to cost $1600. I was floored, I informed him that I have been good and patient up to this point. He offered me $433 to have me drive from Maine to Ohio hauling a trailer and pick it up myself. I told him I couldn’t pay for fuel let alone other expenses for $433 . I informed him that he would rather have an unhappy repeat customer then to be Realistic and take care of my expense. I would gladly drive there and pick it up but they would need to cover my expenses such as fuel, driving nearly 3000 miles ect. I own a equine farm in maine with 12 horses and 28 donkeys. We planned on using this cart on our farm and buying more jog carts with harnesses and more

Working Horse Tack is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.