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Business Profile

Auto Services

Bennie Schenks Auto Refinishing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:03/11/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a truck from Bennie Schenks, he assured nothing was wrong. It has not even been tree weeks and parts are going bad left and right. I thought he was a stand up guy out to help people with nice cars for cheap. He's a *****. I tried to coordinate with him and he kept hanging up and then he said I should of taken it to a better shop. I spoke to another employee at the actual shop and they was snide and didn't want to seem to correct the problem either. We just want to return the truck and get our money back. Nothing more, nothing less. I even sent him business and I pray to God nothing is wrong with those vehicles because they are single parents with little money. I told them I was going to report them to the BBB and they just kinda shrugged it off like you guys won't do anything. So I hope that you do do something about it and make him refund out money and take the truck back.

    Business Response

    Date: 03/20/2025

      Customer bought the vehicle as-is, we sell every vehicle as-is, we have a copy of the as-is paperwork and so does the customer.

Bennie Schenks Auto Refinishing is NOT a BBB Accredited Business.

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