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Business Profile

Gutter Contractors

GAB Seamless Gutters

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:07/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Gary B***- GAB Home Maintenance came in with the lowest bid for a wood deck and covering. Gary was courteous and claimed to be a god loving man, so we were happy to give him the business (and 1/2 the cost in cash as a deposit). Construction was supposed to begin on our deck and covering on 7/5 (to be completed by 7/7). Due to rain, this was pushed out, which is completely understandable. This was simply the beginning of the nightmare. Gary became very reactive vs. the proactive business owner he’d pretended to be. Here are the series of events: On 7/7, he said he’d be here between 9-10a. He showed up at 6p to set the posts. On 7/9, he provided an update after we inquired, mentioning he’d start that afternoon. Didn’t show. On 7/10, after we inquired, he said he’d be here between 9-10a and that we’d have him and his crew for 3 entire days to complete the job. He never showed. - On 7/11, after we inquired, he shared he’d be here and then later sent a photo of another deck he’d finished. - On 7/12 He and his crew, to our surprise, showed up and got a good amount of the deck completed. - When he did arrive on 7/13 (over 2 hours after his time provided), he said that he “needed a favor” he asked us to “settle up” on the job and they’d finish the deck that day. He said he’d then return on Monday to lay the pea gravel and start on the cover. When we said we weren’t comfortable settling up based on his performance and history of not following through, he said “fine, I’ll do do another job then”. It’s now 7/28. He’s responded to texts when we ask for ETA. He always provides a day, but never shows. He’s left a pile of wood, siding, and trash in our yard that he refuses to come pick up. He neglected to complete the job AND we now have to hire a contractor to fix and finish the lousy job that Gary did. - The steps are crooked and have no gravel under them - The siding he removed from our home is still missing

GAB Seamless Gutters is NOT a BBB Accredited Business.

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