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Business Profile

Exercise Machines

EliteFTS.com, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Machines.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • JEROME S

    Date: 01/10/2025

    JEROME S

    Date: 01/10/2025

    I wrote an honest critical review of one of their products, but they never posted it. There are 13 other reviews posted, but apparently they only post positive reviews, which is grossly misleading and fraudulent.

    EliteFTS.com, Inc.

    Date: 01/13/2025

    Thank you for reaching out and sharing your concerns. I understand your frustration, and I want to address this thoroughly. 


    After reviewing our records, I was able to locate one review associated with your email address/name. However, this review was not related to a product but rather a question regarding the status of a review. Unfortunately, I was unable to locate any prior product review submitted by you.


    Please note that reviews on our website may take 1-2 weeks to post, as we verify purchase authenticity to maintain transparency and accuracy within our feedback system. We want to assure you that we do not exclude or filter reviews based on their sentimentour commitment is to provide an honest and open platform for all customer experiences.


    If there is an issue with one of our products, I would be more than happy to assist you directly. Resolving customer concerns and ensuring satisfaction is very important to us, and we value your input. Please feel free to contact us through our customer service channels, and well do everything we can to address the matter.


    Thank you again for bringing this to our attention. We look forward to hearing from you and resolving this to your satisfaction.


    Thank you,


    *****

    Customer Service Director/Office Manager

    EliteFTS.com

    ************

     

EliteFTS.com, Inc. is NOT a BBB Accredited Business.

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