Reviews

This profile includes reviews for Lima Memorial Health System's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Lima Memorial Health System has 2 locations, listed below.

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  Lima Memorial Health System

  1001 Bellefontaine Ave. Lima, OH 45804-2899

  
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  Lima Memorial Health System

  525 N. Eastown Rd. Lima, OH 45807

  

Review Details

• Review fromDennis S

  Date: 07/20/2024

  2 stars
  This Hospital us simply turning into a money machine and that's it....My Doctors were goid but the charges are out and out theft. They have been charging money for processing you that WERE NOT USED. Threatened me with collect but couldn't tell me what the $39.00 was for. It's just plain theft .

• Review fromKathleen B

  Date: 04/19/2023

  2 stars
  The first part of Dec 2021 my husband was taken by ambulance to Lima Memorial hospital. The care was wonderful. The billing department is a nightmare. The stress and time lost is unbelievable. I still needed to deal with bills from follow-up. When I received a bill I sent a check to the address directed to use. I included the bill stub and indicated on the memo line what the check was for. I would continue to get bills for that date of service. When calling I was told I had not paid on that bill. My payment was applied to a different date. Often it was applied to a date that was still in process because of incorrect billing. I was told the only way to get payments applied correctly was to call the billing office in Lima and do a phone payment. Then I was told that was wrong, I needed to mail to the hospital not the indicated address. I was told there was no way to move payments in the department that answered the phone and no way to talk to anyone that could help. I received many statement from the hospital saying the insurance company needed further information but they didn't know what. When I called the hospital to get a date of service I was told to disregard. Then I would get a bill for payment in full. Insurance hadn't paid. Often I would be told I had no outstanding bills or pending with insurance and continue to get bills. One phone call I went from being told I had an amount due to I had credit. the amount changed several times. I was told I could not get the overpayment back. They held it to apply to next bill. In January supervisor found 3 bills due. She calculated my coinsurance less the credit. I made a phone payment to clear the books completely. Then a few weeks later, I got 3 bills. I emailed the supervisor and told to disregard them. I continue getting bills.