We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Pool Service

614 Pools

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pool Service.

Reviews

This profile includes reviews for 614 Pools's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

614 Pools has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • 614 Pools

      3116 Scioto Darby Executive Ct Hilliard, OH 43026-8989

    • 614 Pools

      PO Box 3211 Columbus, OH 43210-0211

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Aidaliz F

      Date: 10/09/2024

      ******** company! First they trippled their prices since covid and started price gouging, then after canceling a scheduled pool closing since we found a better company and they came anyway and trespassed into my back yard without my knowledge and started closing my pool! I caught them just in time and told them to stop and leave. There was a confirmed email from them and all regarding cancelation from them to not come back but they ignored and came anyway to try and force their business on us. Do not use these people!!

    • jen a

      Date: 07/07/2023

      Never use this company This company is the worst I’ve ever dealt with They cancelled our initial booking due to weather. (Totally makes sense) never said when they would reschedule and just showed up the following Monday. They took all day to install a Brand New Liner. After hours and filling they told us the manufacturer cut the liner wrong. We would now need to get another brand new one . We could use the pool and DJ went ahead and ordered a replacement. Lo and behold they left and never said anything. A month later then wanted the balance due yet we have a pool that needs another brand new liner. They didn’t order another one and then made an unauthorized $ 1020 to my card on 7/7. How can a company that is supposed to replace another new liner make these charges without the consent from the customers? Beware

    • Mary M. R

      Date: 08/15/2022

      We spent over $3,000 with them replacing equipment for our inground pool. We needed a follow up service to replace the backwash hose. The technician who came cut the hose (presumptively by accident) then chose to patch it with electrical tape before leaving. Damaged a brand new component before even leaving on installation day. Needless to say they agreed to void the invoice and pick up the damaged hose. This was on 5/23/22. I got a call on 7/6 asking if I was going to pay the invoice for the hose install. I informed them of what was done and that their service manager said the invoice would be deleted. They took weeks to pick up the damaged hose then on 8/14 a charge for the invoice hit my account. Do not use them.

    614 Pools is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.