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Business Profile

Swords

Swords Knives and Daggers LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1.8/5 stars

Average of 5 Customer Reviews

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Review Details

  • Review fromWahid F

    Date: 02/18/2025

    1 star
    Worst customer service and they basically rob people, purchased a cane and knife and a friend as birthday gift the product didn’t arrive on time because it them 3 weeks before they ship the product to me without and notice that why it was late, so I asked if I can return it back they said yes once I sent the product back $75.17 plus tax and shipping so one I return it they only refunded me back $47 and they cannot tell me why it is $47 so I asked to exchange it to something else and they said No then I asked instead of giving the $47 refund send me back the product and they refuse to do that as well…. This is highway robbery…. I asked either give me a full refund or send the product that I paid for back to me and they are refusing so I need help from BBB to resolve this. This is not good business and their customer sucks and they are robbing people left and right will never recommend anyone to these thieves….. don’t waste your money with people, very bad customer service.
  • Review fromMr. M

    Date: 10/18/2023

    2 stars

    Mr. M

    Date: 10/18/2023

    I'm getting nervous cause it's taking so long to ship and due to all the bad reviews. They have answered emails and a call so I'll be a little more patient. But my confidence is waning. I'll edit if this actually comes as ordered.

    Swords Knives and Daggers LLC

    Date: 10/24/2023

    Customer was informed that orders can take 7-10 days to process and ship.  His order was placed on 10/12/2023, shipped on 10/18/2023 and according to the tracking information was delivered on 10/20/2023.  We responded to his email with our shipping policy.  When he called we informed him that his order would be going out the day and that he would get an email with the tracking information.

    Customer Service 

    Swords, Knives and Daggers

  • Review fromRon R

    Date: 04/26/2023

    1 star
    It's 2023,supposedly my 210 dollar order, was sent too a wrong address and nothing more from them. They should be prosecuted!!!!!!!!!!!!!!!!!!!!!!!
  • Review fromnicholas m

    Date: 12/28/2022

    1 star
    They sent me a knife where the screws were so loose the thing looked like it was going to fall apart, the peg at the bottom of knife was defected. They want me to pay for shipping to send it back
  • Review fromMichael A

    Date: 12/05/2022

    4 stars
    Company doesnt send any updates and delivery isnt speedy (2 weeks for me) however they did respond to my emails in a timely manner and product was exactly what we ordered,

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