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Business Profile

Lawyers

Kisling, Nestico & Redick, LLC

Headquarters

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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Kisling, Nestico & Redick, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kisling, Nestico & Redick, LLC has 12 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/08/2025

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was in an accident October ******* and the problem I am having is they keep lying and giving me the running around about my case. I spoke to ******** they havent even requested the information needed for my case like they have stated to me. Its ridiculous its been 6 months. N then everyday its a different person on my case how many times u going to switch them

      Business Response

      Date: 04/16/2025

      Hello,
      Thank you for reaching out and sharing your concerns. Wed like to apologize for the frustration and confusion you've experienced throughout this process. Your case and your trust in us are extremely important, and wed like to clarify what has been happening to address your concerns.

      After you were involved in the accident on October 24, 2024, we began working diligently to move your case forward. Unfortunately, we encountered a significant delay due to complications with ********* Specifically, ******** would not allow us to access your lien information because they had the prior law firm, Cable Law, listed as your attorney of record. As a result, they were legally unable to communicate with us or release any information through their system.

      We were unaware of this representation initially, but once you provided us with a copy of your termination letter to Cable Law on April 10, 2025, we took immediate steps to correct the issue. On April 11, 2025, we successfully had Cable Law removed as the listed attorney with ********. We also followed up with Cable Law and advised them to send out the withdraw letter. Now that we have access to your lien information, we are able to proceed to resolve your case as quickly as possible.

      Please know that everyone you've spoken to is part of the same team working together to bring your case to resolution. We are now in a position to move things forward and bring this to a conclusion for you. If you have any further questions or would like a direct update, please dont hesitate to reach out.

    • Initial Complaint

      Date:06/17/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Kisling Nestico ************************* check. Can't cash check anywhere. Steered to my business bank with dead telephone number and incorrect address. Can't s I gn in online.

      Business Response

      Date: 07/08/2024

      **************,

      It is our understanding that you received two checks from us for your settlement. You picked up the first check from our office on 6/13/2024 and the second check on 6/25/2024. Per a conversation with your paralegal on 6/17/2024, you stated that ********** would not deposit your check due to unpaid fees on your bank account and that you were unwilling to pay these fees. This is an issue that needs to be addressed with your bank and not KNR, as the checks that were given to you are viable.

      We have reviewed your complaint and can confirm your legal team provided excellent support and assistance throughout the legal process. Again, we highly recommend you contact your bank in order to deposit your checks and to access your account online. We wish you the best of luck in resolving this matter and appreciate you turning to us for your personal injury needs. 

    Kisling, Nestico & Redick, LLC is BBB Accredited.

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