Reviews

Review Details

• Review fromCarolyn B

  Date: 11/24/2024

  1 star
  This Company has no communication with their customers or with each other.. Several things I have asked them they said OK and didnt Let the other staff know. They have employees that they say are on the job but yet you dont see them and they cover up for them. They were asked to move from my storage to my home about a week before the employee said yes no problem but yet didnt let any of the staff know and was not able to do my boxes. . I was supposed to have three men, and there was only two on the site and they kept telling me he was at the store. And then they say he was on site. They act like I was stupid and didnt recognize anything. Will never use Bell moving and storage In ********* again.

• Review fromMara B

  Date: 09/24/2022

  1 star
  I hired Bell Moving & Storage in November 2021 to move us about 10 miles from our 5 bedroom house to a 2 bedroom apartment. Obviously we had gotten rid of a large portion of our belongings in order to do this. We were quoted $1450 for our move and ended up paying $1970. So, all in all, a little distressing but that is not what I was really upset about. When speaking with the person at this company they touted how this was a family company and they only had employees and not sub-contractors to move us. Well when the day of the move came, the movers showed up obviously baked out of their gourds. The smell of weed came off them in waves. And it showed in the move. I've never seen moving people move at such a glacial pace. I was so concerned that they were going to damage something that I was completely distracted from everything else going on. Once they finally had us loaded, we started on our 10 mile trek and they drove behind us passing a joint between each other for the entire ride. Once we arrived is when the real slow down started. I had to go check on them multiple times in the loading dock area only to find them talking, missing or getting high again. When they finally finished, I wasn't surprised that this went over to the tune of $500.00.When the company reached out for me to do a survey, I responded with everything telling them how disappointed i was, and felt this contributed to the extra time we had to pay for. I received a message from them telling me that someone would reach out to me to talk about this as they were very concerned. Well, that never happened, so I can only assume it's a bunch of bull when they are talking the whole "we are a family company". I guess their family is a bunch of potheads. Not only is this irresponsible, it's dangerous and illegal. I only wrote this now because I am moving again and it was top of mind when I started researching moving companies. It's a shame because this business already gets a bad enough rap.