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Business Profile

New Car Dealers

Germain Lexus of Dublin

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Germain Lexus of Dublin's headquarters and its corporate-owned locations. To view all corporate locations, see

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Germain Lexus of Dublin has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 3 Customer Reviews

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    Review Details

    • Douglas B

      Date: 11/11/2023

      Great service and experience every time I’m there! Josh Welsh is the best service advisor and always pleasant to work with!

    • Bonita J

      Date: 06/08/2023

      Bonita J

      Date: 06/08/2023

      I brought a Lexus on feb 22nd. Sell person was very nice. When it came the financial manager **** was nice - but there were problems I signed a paper that said I agreed to put $6500 down and lease my car. The pymt would be 694 if I’m correct or a little more. After signing the paper **** did not ask for my down pymt. I ask him if he was going to take it and he said someone will pay and proceeded to walk out. He got to the door and said I should get a $500 rebate, and I neede to sign the paper for it. I signed and he walk out. I had a problem with the tags and had to go back to dealership that was finally resolved, I left a van for **** about the refund and he said he would and a message for when I picked up my tags. He didn’t - so I call again and he said I should have it in two wks. I waited three wks and never got. I left a van for **** again and never heard back. I called the dealership and the person I spoke with said they use the rebate to help with the pymts to bring it down - that was never explained. I did pay the down pymt. and I have yet to hear from anyone. I tried to file this last mth, but it must not have gone thru.

      Germain Lexus of Dublin

      Date: 06/14/2023

      Our Finance Manager Jeff called Bonita Jamison and explain that she got a $500 rebate from Lexus. All Lexus rebates have to be applied to the deal. I think the miscommunication was that she taught or Jeff made it sound that she was getting a $500 rebate on the mail. Her contract reflects that she got the $500 rebate on her car purchase in additon to what she put down.

    • Joe P

      Date: 03/16/2023

      I cannot vouch for their service but only their inspections! I felt like I was totally taken and it was handled in a very unprofessional way. The biggest is after it was over and they kept sending me texts is there anything else we can help you with and I would say yes here is my issue they would not respond but basically they told me things I needed on my car that I didn't and they missed three different items that were missed. They quoted me $189 and the bill was over $230 because of fees

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