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Business Profile

New Auto Parts

Mac Tools

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Mac Tools's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Mac Tools has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Mac Tools

      5195 Blazer Parkway Dublin, OH 43017

    • Mac Tools

      505 N Cleveland Ave Westerville, OH 43082-7130

    • Mac Tools

      1422 Janis Rd Cloquet, MN 55720-2912

    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromJohn M

      Date: 11/06/2024

      1 star
      Zero stars. Do not recommend. I have a mac toolbox and some mac tools, but I cannot find a rep. *** customer service almost verbatim told me "too bad".I'm in a commercial truck shop, and our suppliers and such have a mac **** and a mile or so away is a stop on the mac **** route. I have a fist full of broken tools to be warranteed and cannot relieve any service. Do not waste the money. ****** is faster and sells the same tools, if you look for them. Same warranty, better customer service.
    • Review fromJock H

      Date: 11/13/2022

      5 stars
      I sent in a flex head ratcheting wrench under warranty.Sent on a Saturday received a new one back the next Saturday.Called about accessory parts ,the customer service person ***** went above expectations and could not have been nicer.I could not have been treated better.

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