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Business Profile

Computer Services

Big Byte Support, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/23/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company hacked into my office computer with a "call us to resolve your problem" claiming to be Microsoft support. I fell for it the first time, paid them $199 through a weird set up of a remote check. Then I got another blue screen saying my IP address was expired with their phone number again. Without researching it (my mistake) I called. They remote fixed it and wanted $599.99. I did research it (scam) and refused to pay. Now they have locked up my computer.

  • Initial Complaint

    Date:06/20/2022

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We just learned that my mother-in-law is being victimized by a phony tech support company that calls itself big bite. She's 92 and they lied to her that her POA Son said it's okay for her to write them a check to provide spyware support. She said about 2 weeks ago she paid $1, 000. A few min later, she said $600... This is not the first time she's been victimized in this way.

Big Byte Support, LLC is NOT a BBB Accredited Business.

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