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Business Profile

Auto Warranty Services

Scioto Administrators Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Services.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Kaylyn K

    Date: 11/06/2024

    Shortly after purchasing my vehicle and a service contract from this company, I had engine issues. After waiting a week for one of their adjusters to come out, they were refusing to fix it properly and pay for the repairs necessary to prevent further issues. They also refused to cover a rental vehicle while waiting for their adjuster to come out. In the end, after us, and the dealership, refuting their decision, the dealership ended up absorbing the cost of repairs, parts and labor, and a rental, and the issue was never fully resolved. We are now dealing with issues again that came up during a routine service. The company is only approving parts from *********, and the dealership/service department does not have an account through *********. This company will not pay for shipping, and refuses to approve OEM parts. They will also only cover half of the labor to have the repairs done. I am currently in contact with my original dealership to have this contract cancelled and refunded in full as it was a total scam.

  • Gigi M

    Date: 05/14/2023

    On March 2023 my car was taken into the mechanic after I immediately pulled over once the engine started smoking. We paid Performance First ( Scioto Administration )for a $5000 dollar warranty that covered the damage. They however continued to request more and more proof, even requiring the mechanic to fully take apart the entire car, to a bill racking up to $20,000. (What would have only been $4000. They are now refusing to cover any repairs and we have been left without a car for over 3 months and now have a $20,000 bill and thousands of dollars in car rental fees. This is my only source of transportation especially being in the Military which complicates things further to get to work everyday.This is covered in our warranty and the mechanic has notified us of unethical practice on their part and suggested I get an attorney at this point. Worst experience ever.

Scioto Administrators Corporation is NOT a BBB Accredited Business.

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