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Business Profile

Auto Warranty Processing

National Administrative Service Co., LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Warranty Processing.

Reviews

Customer Review Ratings

1/5 stars

Average of 6 Customer Reviews

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Review Details

  • Review fromLaKendra P

    Date: 03/27/2025

    1 star

    LaKendra P

    Date: 03/27/2025

    I was just contacted by National Administrative ** and was initially told at the beginning of the phone call that they were Carshield and that they could offer me lower rates. I was then transferred over to a woman that wanted me to confirm if I was a homeowner and the current mileage of my vehicle. After she stated that Carshield was in the middle of a lawsuit and they could offer me a better rate. Once I stated that the woman I previously spoke to before being transferred told me I was talking to Carshield she said that she didn't know I was told that. When I asked if I was actually talking to Carshield I was told no, then she still proceeded to ask me my information. Upon asking for the company name that I was speaking to and phone number so I could research the company, she quickly ended the phone call by saying they would call me back at a later time. They definitely try to use fast talking to confuse you for your information to Scam you. Be cautious when you are contacted by this company. Do not hive them any information until you have researched them and read reviews.

    National Administrative Service Co., LLC

    Date: 03/28/2025

    National Administrative Service Co., LLC does not have a product that is sold.  If someone called you stating they were with National Administrative Service Co., LLC, the call was a scam.
  • Review fromWanda Killough W

    Date: 02/18/2025

    1 star

    Wanda Killough W

    Date: 02/18/2025

    A person called me on the phone to tell me about this plan. She said I needed to change over to them because the plan that i have now is being sued for a million dollars. My husband and I got to talking about it and said that's no big deal. I received this booklet in the mail about the coverage. I decided I would stay where I was at. I call this company to find out that I have to pay a $75 cancelation fee but was not about this fee at the time of signing up. I explained to the lady that I was senior citizen and on a fixed income and didn't have the money. She said that was company policy and she would send me a code to my email and I could call back with the code and pay the $75 and she would cancel it. I feel like I've been scammed! Help please!

    National Administrative Service Co., LLC

    Date: 02/26/2025

    Ms. ************* contract has been canceled and there is no cancellation fee. No future payments will be deducted. Regards,
  • Review fromYolanda S.

    Date: 12/31/2024

    1 star

    Yolanda S.

    Date: 12/31/2024

    This is a horrible business to sign up with. A salesman will contact you ,promise low fees and great service.When you decide to cancel contract it is impossible to reach anyone on the phone. For your piece of mind do not sign up with this company.

    National Administrative Service Co., LLC

    Date: 01/09/2025

    National Administrative Service Co., LLC is a third party administrator offering vehicle protection products to a network of non-affiliated sellers and does not offer any protection products direct to the consumer. As such, if the consumer wishes to contact **** we would happily direct the non-affiliated company which actually sold the protection plan to immediately process the consumer with the appropriate refund and cancellation.
  • Review fromTony M

    Date: 11/18/2024

    1 star

    Tony M

    Date: 11/18/2024

    contacted the number and spoke to an operator who immediately identified me asked if I was the current owner of my vehicle. then transferred me to a salesman who attempted to control the conversation, as I asked for he company information I was told the company (Auto Services) has been in business for more then 30 yrs, he immediately reviewed what would be covered on my 2018 vehicle warranty and tried to convince me to start the plan with $99.00 up front .I continued to ask for the correct address of the company. he stated it was from CA, but based in ******, he became very aggressive about placing a deposit, which would give me an opportunity to review the contract for 30 days , then cancel if I was not satisfied., I informed him I would talk to the wife and stated I would call him back in a few hours.After calling back, another person answered, I again asked for for the correct name and address of the company , I was then transferred to female who became very rude and said if I did not accept the warranty in in my initial contact I would not have another opportunity, when asked for the name and address of company she hung up.... SCAM SCAM .SCAM....

    National Administrative Service Co., LLC

    Date: 01/09/2025

    National Administrative Service Co., LLC is a third-party administrator offering vehicle protection products to a network of non-affiliated sellers and does not offer any protection products direct to the consumer.
  • Review fromAnt P

    Date: 10/17/2024

    1 star

    Ant P

    Date: 10/17/2024

    ****. The **** almost worked on me.Always look up the company before you do anything over the phone.

    National Administrative Service Co., LLC

    Date: 10/18/2024

    National Administrator Service Co., LLC does not call or mail consumers, we are administrator for vehicle Service Contract. We do not sell directly to consumers, so whoever is calling and/or mailing you letters, is not National Administrative Service Co., LLC. There are many unethical companies using other companies' names and logo to sell products. At National Administrative Service Co., LLC, we do not have a product that we sell, as we only administer motor vehicle service contracts and strive for excellent customer service .
  • Review fromjay w

    Date: 08/11/2022

    1 star

    jay w

    Date: 08/11/2022

    every 5* review is by an employee of this company. they use the same wording and cadence for their reviews. this company should be ashamed of itself. I wasted over 30 minutes of their "reps" **** for their scam call and the person was personally insulting and beyond annoying trying to demean me to get me to send them money. this company is a complete scam and anyone that calls you without your asking is a scam. I would leave this company negative 5 stars if I could.

    National Administrative Service Co., LLC

    Date: 08/15/2022

    Hello *******************,NASC would like to apologize for inconvenience this has caused. NASC does not call or mail consumers, we are Administrator for Vehicle Service Contracts. We dont sell directly to consumers, so whoever is calling you is not NASC. Again, NASC is sorry for any inconvenience, but this is not us. There are many unethical companies using other companies name and logo to sell products. NASC, we strive for excellence customer ********************** and all our business practices are ethical.

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