We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Background Checks

Fieldprint

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Reviews

Customer Review Ratings

1

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Jay P

    Date: 12/10/2024

    If I could give a zero star I would. I just tried to set up a business account for fingerprints to do business with this company, and after being bounced around to 5 (five) different people, I was told in the end they don't want my business since I would only do 5 - 10 fingerprint cards per year. AVOID THIS PLACE! Horrible customer service...

  • John T

    Date: 08/10/2024

    Horrible website, phone tree and non-responsive (maybe non-existent) customer/tech support. Phone tree drives you to the website which is impossible to log in to for scheduling. It sends you a code, which works only to verify your email. After that, it asks for the code, which no longer works. Only option for support is to leave a message. Never got a call back. Other options (i.e.”Press # to return to the previous menu”) result in the call being disconnected or getting a “that option is not recognized” response. Horrible.

  • Jeffrey S

    Date: 07/24/2023

    My fingerprints were sent to the wrong location. Now they want me to pay for new fingerprints. I called too may times to remember how many. No one answers the phone calls, I got disconnected several times and no response to email. No customer service whatsoever!

  • Mike M

    Date: 05/10/2023

    AWFUL DO NOT USE !!!!! They took my prints and didnt send them to the right Agency. Employee didnt have a clue what he was doing. Now the prints are void and they wont refund me! They wont answer or callback and only respond with short e-mails saying they wont refund me. They are incompetent at best and ripped me off!! BE WARNED

  • Anthony R

    Date: 12/18/2022

    rude and don't answer Questions or listen to your needs in anyway, very hard to deal with stern and rude. we just wanted to ask if our information was right to where ist was to be sent and was told they dont give answers and if it was on the website thats where its going and nothing more. it's very important to make sure it goes to the right place and has to sent to the att of but I was just ignored... so Im here waiting with my job hanging in blowing in the wind... I guess bad manners wins the day there... there the only place in town so I guess they can and do act this way.

Fieldprint is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.