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Business Profile

Used Car Dealers

Uncle B Auto

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/12/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a vehicle from this dealership and the vehicle was not in the same condition as advertised. We attempted to contact them to solve the issue in person, by mail and by phone but we continued to be ignored. We were taken advantage of because we do not speak english well. The vehicle has transmission issues, issues with breaks, ac does not work, the vehicle was sold to us in no condition to be safely driven. There were also other items that were listed in good condition but were not. After making the purchase i later found out that this dealership had many other issues in the past. I am requesting that they take this vehicle back and refund my $3250. Another major issue is that we paid $3250 for the car but he only listed 1k on the receipt and i am not sure why. The vehicle never left my driveway and we want a solution to this asap.

    Customer Answer

    Date: 09/12/2022

    The issue here is that they took an advantage of us because we didnt speak engliush and made us sign things that we didnt even know what they were.Had we known that he was having us sign the document saying as is we would not have signed it and he also lied on the bill of sale saying the car cost 1k when we paid them almost 4k. 

Uncle B Auto is NOT a BBB Accredited Business.

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