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Business Profile

Restaurants

Big Mal's Linden Cafe

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromAmy W.

    Date: 10/05/2022

    1 star
    I was very displeased with the "service" or lack thereof, I should say. Our cashier, ***** was not friendly and did not greet us, but demanded to take our order. When we asked for take home menu, she didnt answer us but just flung the menu at us in a careless manner.I also needed assistance with the credit card machine and she totally ignored me and after 3 min of the order not going through, she said you'll have to follow the prompts on the screen and just stood there , staring at me and my fiance rudely. I soon figured out why the attitude from her. I am white and my fiance is black and she definitely was jealous and had a problem with it. Also we placed our order at 420 pm and it was not ready until 5 pm. We were not given a heads up about how long the wait would be at all. Other customers came in, ordered and were out within ***** min *** while we sat and waited and waited. My fiance said he noticed our food was siting on a shelf the entire time. The food is sickening sweet and overdone and very overpriced. We can make much better soul food for much cheaper at home. We will not be returning and do not advise patronizing this place. As we were leaving, she only thanked my fiance (even though Im the one who paid and used the card reader) and she once again, avoided me, pretending I was not there. totally unprofressional

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