Rentals by Owner
Hometeam Properties Management, LLCInformation and Alerts
On Dec. 18, 2018, BBB Accreditation was suspended due to the company’s failure to respond to an unresolved complaint filed with BBB on Nov. 14, 2018, alleging problems with the business concerning the terms, conditions and refusal to share the cost of treating their rental residence for bed bugs.
Due to the pending answered and unresolved complaint and failure, the company is not currently meeting the following BBB Accreditation Standards:
6. Be Responsive
Address marketplace disputes quickly, professionally, and in good faith.
An accredited business or organization agrees to:
A. Promptly respond to all complaints forwarded by BBB by:
1. Resolving the complaint directly with the complainant and notifying BBB, or
2. Providing BBB with a response that BBB determines:
•is professional,
•addresses all of the issues raised by the complainant,
•includes appropriate evidence and documents supporting the business’ position, and
•explains why any relief sought by the complainant cannot or should not be granted.
The company has until Dec. 28, 2018 to appeal this action.
The matter will be reviewed further by BBB and by the BBB’s Board of Directors. The Board’s next meeting is currently scheduled on Jan. 24, 2019.
A complete list of BBB Accreditation Standards may be viewed at https://www.bbb.org/bbb-accreditation-standards
Important Information
Believed to be out of business
According to information in BBB files, it appears that this business is no longer in business.
Additional Info
BBB maintains separate BBB profiles concerning
- Hometeam Properties Management, LLC https://www.bbb.org/us/oh/columbus/profile/rentals-by-owner/hometeam-properties-management-llc-0302-13005349
vs
- Marker HT CBUS MGMT, LLC https://www.bbb.org/us/oh/columbus/profile/property-management/marker-ht-cbus-mgmt-llc-0302-70143494
Service Area
- OH
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