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Business Profile

Rentals by Owner

Hometeam Properties Management, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rentals by Owner.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Eric H

    Date: 09/27/2023

    Future Renters Beware - As a current renter all communication must be made through the company's portal/email. . No calls, no in person visits, no texts, etc. This is not effective and any issues/questions you have will take a long time to process. Maintenance requests are also made through a portal and are extremely slow to resolve. Ex: Our Window Air Conditioner in living room failed and it took weeks for the Maintenance department to come out to look at it. They determined the unit needed to be replaced and that took another month. We have always paid our rent/bills on time and will be moving as soon as our lease is up. Please do your homework on this company before leasing.

  • Lisa M

    Date: 07/07/2022

    Lisa M

    Date: 07/07/2022

    After faithfully paying rent for a year at $7200 a month calls and e-mails never yielded the landlord letter we requested showing my sons new prospective landlord his bills are paid in time. A small request. Meanwhile we didnt withhold rent when our child had a non working refrigerator for weeks and countless other issues. Disgusting business model.

    Hometeam Properties Management, LLC

    Date: 07/15/2022

    Hello, we are in receipt of your complaint and we regret your experience did not meet your expectations. Our organization has confirmed that the rental verification for the tenants requested has been provided within a timely manner and if they have not been received yet, please reach out to our main office so we can work to resolve that issue ASAP. With respect to the maintenance work orders - once our team was notified officially via a submitted work order, we continued to work diligently to source and provide a functioning refrigerator and a new stove on a tight deadline with current supply turnaround times, and we believe we provided adequate communication and documentation for the completion of both. We aim to provide every one of our tenants with a quality experience and if you still believe we were unable to do so. Please reach out to our *********** at ************* and we'll be happy to assist as much as possible.Thank you,- The Team at Hometeam Properties

Hometeam Properties Management, LLC is NOT a BBB Accredited Business.

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