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Business Profile

Remodeling

Everlasting Transformations

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

This profile includes complaints for Everlasting Transformations's headquarters and its corporate-owned locations. To view all corporate locations, see

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Everlasting Transformations has 2 locations, listed below.

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    • Everlasting Transformations

      3943 Albany Chase Apt B Columbus, OH 43230-7766

    • Everlasting Transformations

      210 Hawthorne Blvd Delaware, OH 43015

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/26/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Paid to have fireplace refaced with rock. This was done using incorrect materials and grout that was used does not match both voids in the grout. Incorrect materials were used and now the entire fireplace rock needs to be removed and reapplied with mortar. Also, the kitchen backsplash was grouted with sanded grout which is not crumbling and was never sealed. Unsanded grout should have been use for this application. It now needs to be reapplied with the correct grout. A front and interior door were installed incorrectly causing major damage to the door and frame. The front door is permanently damaged and does not close properly due to the install being done incorrectly. When these issues were brought to the owners attention, he said he would be out the next day to discuss and never showed up. He has never contacted me to make this right. I want the money I paid for the services refunded so I can hire professionals to do the work correctly.

    Everlasting Transformations is NOT a BBB Accredited Business.

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