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Business Profile

Plumber

American Leak Detection

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Josey H

    Date: 02/14/2025

    This was the biggest waste of money. The team did not complete basis investigative work and in the end entirely misdiagnosed the location of the leak. Thankfully the plumber located it (with no help from American Leak). American Leak tried to argue well the leak wasnt in the sink or the toilet (which a five year old could have told you) and argue over other semantics such as using the word probably. The specific location they told me the leak probably was was clearly above where the leak actually was as even evidence by the location of water damage. Their website states they can locate hard to find hair line leaks. They instead gave me a wide range of location that spanned 3-4 feet and still were wrong all the while insisting the leak was where we said it was despite being below. It was a complete joke

  • Mike K

    Date: 02/09/2025

    This is only a one-star review because it can't be zero.These clowns came into our house to find a leak near the shower. They refused to go to any great lengths, and decided it was "probably" a hairline fracture in a certain section of pipe. Never mind that the leak wasn't constant, as a crack would have been.When he came to fix said leak, our plumber noted that dust completely covered the area on, around, and below what American Leak said was the problem. Clearly the leak was somewhere else.When we called to ask for a refund, we were denied. Constant circular arguments about semantics were more important to these jerks than being honest or fair. They care more about the money than their reputation. We'll get our money back, and it will be more painful the longer they fight it.Never, EVER, pay these jerks ANYTHING!!DO NOT WASTE YOUR TIME OR YOUR MONEY.If you are a plumbing company, do NOT recommend them to your customers. They will damage your credibility and reputation just as they do their own.

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