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Collaborate And Elevate LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/08/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Complaint Summary: I am filing this complaint to address my disappointment and concerns regarding a bait-and-switch experience with Manny L****** and his mentorship program. What was initially presented as a genuine mentorship opportunity quickly turned into what felt like a purely transactional sales pitch. Details of the Incident: Initial Engagement and Subscription: I initially connected with Manny L****** as a VC. He presented a membership option with the promise of mentorship and potential guidance in my entrepreneurial journey. To engage further, I subscribed to a $5/month membership, expecting valuable support and insight. Lack of Value and Subsequent Upsell: After subscribing, the support I received felt minimal, more focused on sales than providing value or guidance. Shortly thereafter, I was encouraged to upgrade to a $99/month plan without any significant increase in support or clarity on how this would benefit me. This upsell felt more like a transactional move rather than a genuine offer of mentorship. Concerns Over Business Practices: This experience was disappointing and made me question the intentions behind the mentorship offer. I felt misled, as the initial membership did not fulfill the expectations set for a valuable mentorship. I believe this approach could be misleading for other potential customers as well, particularly entrepreneurs seeking genuine guidance rather than sales-driven interactions. 

    Business Response

    Date: 11/12/2024

    These are lies.

    Customer Answer

    Date: 11/12/2024

    I am rejecting this response because: 
    Business did not give reasonable outcome.


    Regards,

    ****** *********

    Business Response

    Date: 11/12/2024

    the Colaeb.com website states exactly who you will receive without guarantees. We have worked with thousands of businesses around the world since launching and this is the first time we have had this complaint. This customer was active for 20 months, received a receipt every single month. This customer asked for something that they are not paying for, and now this customer is creating stories and narratives that are false.

    Business Response

    Date: 11/12/2024

    the Colaeb.com website states exactly who you will receive without guarantees. We have worked with thousands of businesses around the world since launching and this is the first time we have had this complaint. This customer was active for 20 months, received a receipt every single month. This customer asked for something that they are not paying for, and now this customer is creating stories and narratives that are false.

    Business Response

    Date: 11/12/2024

    the Colaeb.com website states exactly who you will receive without guarantees. We have worked with thousands of businesses around the world since launching and this is the first time we have had this complaint. This customer was active for 20 months, received a receipt every single month. This customer asked for something that they are not paying for, and now this customer is creating stories and narratives that are false.

Collaborate And Elevate LLC is NOT a BBB Accredited Business.

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