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Business Profile

Pizza

Mikey's Late Night Slice

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pizza.

Complaints

This profile includes complaints for Mikey's Late Night Slice's headquarters and its corporate-owned locations. To view all corporate locations, see

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Mikey's Late Night Slice has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:10/17/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ON AUGUST 7TH 2022 I PLACED A ORDER FOR PIZZA AND GARLIC BREAD FOR TOTAL OF $47.80 ORDER NUMBER (#193229736). WHEN I ARRIVED TO PICK UP MY ORDER I WAS TOLD THEY WERE SOLD OUT OF THE PIZZA AND I WOULD GET A REFUND BACK TO MY CREDIT CARD ENDING 7703 FOR $39.61 AND I KEPT THE CHEESY GARLIC BREAD. I HAVE NEVER RECEIVED MY REFUND FOR $39.61 AND EVERYTIME I CALL THE COMPANY I GET A VOICE MAIL.

      Business Response

      Date: 10/21/2022

      We have a lot of trouble with staffing and keeping the existing staff able to keep up with phone calls.  This is the first we are hearing of this issue.  I have reached out directly to the customer at the email address provided to let them know that I have located the order from 8/7/22 and have initiated a full refund.  I have also offered to send them a gift card for their troubles. 

      Customer Answer

      Date: 10/21/2022

      I accept the business's response to resolve this complaint.

    Mikey's Late Night Slice is NOT a BBB Accredited Business.

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