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Business Profile

Phlebotomy Training

Elite Phlebotomy LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Phlebotomy Training.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/2/24 my daughter enrolled and paid in full phlebotomy class. Was told she would receive state and national certification and it was a five week course. Took test for national certification 7/10/24. She was told results would be emailed to her and receive certificate in us mail. Approximately 2 weeks ago she received a call from instructor saying she received 94% on exam. Still nothing sent to her. 8/30/24 group chat received a text saying tracking info would emailed to each of them for certification. No emails received. No response to texts. Owner not supplying any information to students to obtain their certification. A call was made to testing company that is shown in pictures on Elites website. No tests were received from Elite in July and no test exists under my daughters name. All of the students in my daughter’s class have tried texting today and no response. One student had an interview and contacted the teacher asking for her certification information. The teacher responded with “if they want you bad enough they will look it up” There is no support for the students and they all paid for this certification.

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