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Business Profile

Paving Contractors

Pave Tech Asphalt Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 8/21/2021 Blacktop driveway. but made a curve up to the fence, driveway has no way to drain water from rain or snow. Called ask them to repair they agree I have it in writing. Multiple phone calls go unanswered. 2 year warranty was guaranteed with this service. Promise to return in the summer of 2023 to fix problem ( have it in writing) Still unable to get a hod of company. I have this all in writing plus copies of text messages.

  • Initial Complaint

    Date:09/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We were given an estimate on September 6, 2021. We had the work done later in September 13, 2021 due to his equipment breaking down. Our estimate indicates that it includes a line that we have a 2 year warranty. We paid the $14,000.00 per the estimate/contract. In February 2022 we were having issues and noticed areas were deteriorating and falling apart. We reached out to the owner of the company. He said due to the cold weather he would have to wait until (Spring) April 2022 to come out to make the repairs. We didn't hear anything from him. In early May 2022 we reached out to him. He finally came out in June 2022 to look at the issues we were having in multiple different areas of the driveway. He said he would come out in July 2022. We told him we had a vacation scheduled for July, so we asked him to have it done before we left for vacation. He texted while we were on vacation and said they would be to our house on July 21, 2022. We let him know that we wouldn't be available until July 29, 2022. He said that he was going to be booked up and it would need to be sometime in October 2022. We didn't hear from him in October. On October 4, 2023 we reached out to him but he didn't answer. October 22, 2022 we tried again with no response. October 24, 2022 we called him twice, he called back to say he would be out within the next week to fix the problem. He never showed up. November 16th we texted him. No response. January 14, 2023 we texted, no response from him. March 21, 2023 we texted him. We didn't get a response until May 9, 2023 saying they would come on June 14, 2023. June 14, 2023 no one showed up. We called that evening, he told us his equipment broke down and that he would come out another time. June 29, 2023 they were supposed to be out, we texted to check the status of the appointment. No response. August 1, 2023 we texted about the repairs, no response. September 6, 2023 we texted again about scheduling the repairs and left a voicemail. No response to either

Pave Tech Asphalt Services is NOT a BBB Accredited Business.

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