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Business Profile

Night Club

The Attic

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Night Club.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/11/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As of 7/30/23, I purchased (1) ticket for an improv class for a total of $232.45. This was the only way to purchase via The Attic's website. There was no other button for purchase (via Google Docs or Venmo on their site. It was to be held for the month of August then rescheduled to September per the improv instructor via text. I recently received word from the instructor that it has been cancelled and contact to the owner of The Attic (** *******) has not been met let alone any feedback for a full refund. There are (3) different business emails sent to *** ******* (one expired via The Attic) and the business number's voice mail full and won't take anymore messages. No feedback from their social media messages as well.

    Customer Answer

    Date: 09/09/2023

    I recently sent a fraud about The Attic in Columbus, OH and forgot to mention there was no other link to send money for the improv class. Just a long Google web site information (no button to click). I can send that print-out as a PDF if needed. Only button to purchase was through The Attic. Business name: The Attic Street address: 892 Oak Street City: Columbus State: OH Zip code: 43205 Country: USA Phone: (614) 309-8061 Email: ********************* Url: ******************************

The Attic is NOT a BBB Accredited Business.

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