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Business Profile

Merchandise Warehouse

Ned Bayou LTD

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/05/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from the Ned Bayou Store by Warner-Elekra-Atlantic Corp. on December 6, 2022 at 7:12PM. There were two items the Exclusive Ned Plush and Hero Crewneck subtotaling $104.94. My Capital One account caught that this company tried double charging me on this order making these two items $209.88 and I gladly had them remove the one charge. I ordered these items because on their website they advertised that if your order was played before or on 12/8/2022 that it would arrive before Christmas in the United States. Unfortunately, it’s now January 5, 2023 and I still do not have my order and they had never even shipped it out. False advertisement at it’s best and conveniently when you email for help there’s an automatic generic response that comes back every single time. Now, on January 5, 2023 I get an email back that they had canceled my order of $104.94 with no explanation and have not credited my money back. They failed to ship my order, lied to me and now are stealing from me!!! I just want my Christmas present to be DELIVERED! Funny because I had a Christmas discount on this order as well and they’re trying to get around that too. Worst company I’ve ever dealt with and i’ve been making it known on social media. Will NEVER buy from this fraud company again. My order number is ***************** US.

    Customer Answer

    Date: 01/06/2023

    Email: *******@nedbayoustore.zendesk.com

Ned Bayou LTD is NOT a BBB Accredited Business.

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