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Business Profile

Locksmith

Buckeye Locksmith
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Buckeye Locksmith's headquarters and its corporate-owned locations. To view all corporate locations, see

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Buckeye Locksmith has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/05/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are the trade**** owners of Pop-A-Lock, a federally registered and protected **** used nationwide in connection with locksmith services. We recently discovered that Buckeye Locksmiths ****** listing for the page ************************************************************** includes the title Pop A Lock ******** | Locksmith Near Me **. This phrase contains our exact trade**** and appears to have been included for SEO purposeslikely generated by a third-party ****eting or advertising provider working on Buckeye Locksmiths ********* be clear, we have no reason to believe that Buckeye Locksmith intentionally infringed our trade**** or acted in bad faith. In fact, the business appears reputable and maintains an A+ BBB rating. However, we are legally obligated to enforce our intellectual property rights in all cases, and this includes seemingly minor or automated uses that cause brand confusion or mislead consumers searching for our company.We are simply requesting that Buckeye Locksmith remove the use of the phrase Pop A Lock (or any variation of our trade**** Pop-A-Lock) from its website content, metadata, and search engine listing. These small corrections will resolve the matter without any need for escalation.Please confirm that the removal has been completed within 10 days by emailing *********************** We appreciate your cooperation and hope to resolve this amicably and quickly.Thank you again for your time and attention.Physical evidence of infringing material attached.

      Business Response

      Date: 04/07/2025

      I have no problem making the changes we currently run no ads so if you'd like that one word changed off my website that would not be a problem I can make that happen I am not tech savvy so I will have to get someone to take care of that for me but I can do that. Good night to talk about this further feel free to give me a call at ************.

      Customer Answer

      Date: 04/07/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I accept the business's response to resolve this complaint.

      Regards,

      ****** ********

    Buckeye Locksmith is BBB Accredited.

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