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Business Profile

House Flipping

A.D.T. Property Investments LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in House Flipping.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/11/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Received an HVAC system from this company that came with a warranty.

    Have been having issues and now it does not work at all. Stephen M******* has come out multiple times trying to fix the issues. He charged us multiple times when he came out. This last time he stated we needed a part that was under warranty so we went to the store to get the part. You have to pay for it and they will send you a reimbursement. Since it was purchased under the business they would not give us the part. We called him. He told us to meet him, give him cash and he would go get it. I informed him I was not comfortable giving him cash for the part because we have been giving him cash through Cashapp and it still doesn't work. Also, the refund is going directly to him so I ask him or the company. After going back and forth he agreed to get it and try to fix the HVAC again.

    We never heard back from him, called several times, and no answer. I called from another number he answered and said he was on his way to get the part and coming over right after. Now he isn't returning the calls again. We are out over $3000 and we still have to have someone come in and fix the unit. Plus we have to pay for new parts because the warranty is under the business.

A.D.T. Property Investments LLC is NOT a BBB Accredited Business.

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