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Business Profile

Handyman

Procare Renew

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/04/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Feb 15th 2023 we hired Vernon E**** to build a closet & his laundry & paint a few of our rooms. He has gotten paint on our carpet. $3,000 for closet & laundry & $800 for the painting & $425 to change the wood in the closet. & a $52 for a closet door, & laundry another $75. He was paid 1/2 first & now I owe him only $500. He is not working in the closet. He said he would work 5 days a week. He did that for only 1 week, the rest of the week he only worked 3 days a week. but not whole days. Last week he did not show up because he was sick. Now he wants more money, he is bullying and keeps asking for more money.. He said he will come when he wants & I cannot ask him when he will come. He came yesterday & not today. I am busy & cannot come today. He has done this a couple times. We are calm people, he is so rude & loud & I feel unsafe with him when I am here with my small son. I either want a refund from him. Or he has to finish the work in the next 2 weeks. He shouts at us & is very rude. I asked him why he was shouting & he said "That's how I am".

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