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Business Profile

Handyman

Chris Can Fix-It

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/01/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Christopher S******, of ‘Chris Can Fix-It’ was hired as an all-round contractor in October/November 2023, recommended by his close friend and our property inspector, **** ****, for properties belonging to my husband and I. Chris failed to complete work he agreed to & was paid to do at two properties, & has done subpar work at one. My husband paid Chris $6,300 to replace the front porch, put in a splash guard, & fix the basement window at his ******** *** property. Chris did not complete this as & has evaded our calls since. Chris did not give us proper tax invoices & receipts for materials when asked several times and he stole all the keys to our properties. He refused to return them even when offered money. This cost us $479.64 in lock replacements. Chris was paid a total of $12,600 for repairs at my duplex, *******. On the *** side, he charged $2,600 to do ceiling insulation (unsatisfactory), secure basement steps (not accomplished), boarding up the garage (completed), and sealing holes to resolve the rodent issue (partially done). Chris charged $10,000 for the *** side and agreed to make it Section 8 ready. An inspection report highlights that Chris didn’t repair all that was agreed to, did an insufficient job on what he did do, & that the unit was not completely Section 8 ready: 1. Insufficient ceiling insulation (uneven/inadequate coverage found during official home inspection. Not up to code like agreed & in need of correction) 2. *** inadequate repair to secure basement steps 3. No painting of front porch & around windows 4. *** missing cover plates on receptacles 5. *** inside trim not painted 6. *** only some holes sealed to prevent mice entering, but payment was made to seal all holes & resolve the issue. The issue didn’t improve 7. Missing roof shingles not replaced 8. *** brand new kitchen floor installed with broken floorboard 9. Chris price gouged us. He was paid double his quote to clean after a tenant vacated & did not do the carpets as agreed

Chris Can Fix-It is NOT a BBB Accredited Business.

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