Reviews

Review Details

• Review fromMike L

  Date: 02/17/2025

  1 star
  Just had to cancel my fathers service. He now has a credit to the service. If he wants the credit to be refunded he has to send a stamped envelope with mailing address to Local waste requesting his refund. The. They will cut a check and send in the envelope that he paid for. Thats a great Way to do business to a customer for over *****.

• Review fromKaren S

  Date: 10/07/2024

  1 star
  Anyone getting ready to move, PLEASE READ THIS! After being a loyal, paid-ahead customer for 10 years, my family moved from **** to out-of-state in the past week. We laid out our trash to be picked up as our last load. We bagged 90% of it, all under 50 lbs, and laid it out. It was NOT picked up AT ALL because we had one bag laying on top of another and the bags were not lined up along the road (NOT along in anyway to your driveway). Seriously. Then, after having local family make it all pretty for them, they charged us $400 for the "extra" pickup. That's a YEAR'S WORTH of service for ONE pick-up!!! This is a rip-off and totally taking advantage of our situation.

• Review fromZach G

  Date: 08/14/2024

  5 stars
  My company FST logistics has been using LWS for years. I simply just text ************************* and he immediately replies and takes care of all my needs. ****** also provided me with a substantial cost savings when one of our customers product was expired and he helped provide services to help transport the the landfill. I would strongly recommend using LWS and ask for *************************!!!

• Review fromPatrick W

  Date: 07/24/2024

  5 stars
  My company has been working with LWS for years now.They have ALWAYS satisfied us with any of our requests & completed in a timely manner.I would highly recommend LWS !!

• Review fromFred G

  Date: 07/23/2024

  5 stars
  From switching to Local waste We have had an overall great experience with ****************** by the employees from sales team to the driver. Very satisfied with the savings per month for being a church means alot to put savings into ministry.Looking for the great long relationship with LWS.thanks ****

• Review fromMatt C

  Date: 07/01/2024

  1 star
  They haven’t picked up my recycling cart for 3 of the last 4 weeks. I’ve been calling them every day and they claim someone will be out to pick it up, but it doesn’t happen. I live 3/4 mile from the road and am a senior citizen. I have to go up and down the road every day to see if they’ve done the services I’m paying for. They aren’t.

• Review fromJames H

  Date: 01/11/2024

  1 star
  Poor business practice. The workers who pick up the trash are super. However they picked up my can and it fell into the truck. It was explained to me that they are not permitted to get them out should they fall in. I was told there is no way to retrieve the can. First they said nothing they can do. I left a message for a supervisor and they agreed to replace the can. Complimentary. All is well until I sell the home. They now claim the can belongs to them. I need to return it or pay for it. How can they take my can that I own, replace it and then say they own it? When I called the customer service representative talked over me wouldn't let me make any points of what happened and simply said it I'd our policy. I asked for a supervisor, I got heated and she hung up on me. I called back foe a supervisor and even though it was not quite 4pm they were no longer taking calles.

• Review fromAnna T

  Date: 01/08/2024

  1 star
  My mother use to own my home and was forced to use local waste per contract signed by our county. At the time the cost was roughly $40 per quarter and service was not so bad. Now 10 years later and a loyal customer who is suffering in this economy on a fixed income myself (bill in spouses name and suffered a horrible accident last year) the bill is nearly $90 per quarter along with all other bill increases. I am often late on trash bill as my water is due the same month as trash. I pay for service and 1 trash can. After plenty of problems I have had to deal with while being a customer today was my final straw. It has always been that if I was late they would just refuse to pick up our trash (cool, completely understand that) but during saturdays pickup (due to holiday) they took my trash can. I called today and was told they sent me to collections and took my trash can. I dont see where taking the trash can is standard procedure. I had planned to pay my bill on friday which would have been 2 no pickups, not trash can removal, still need somewhere to put my trash until I am able to pay my bill. So I told the lady to just cancel my acct and I will find another service. 1. I dont feel like fighting to get my trash can back even once I pay my bill. I was having to constantly buy trash cans previously because they constantly tore my trash cans up right after I would buy them. I caught an employee smashing my trash can with his foot after throwing it in the air. There has just bern too many issues over the year. When I told the lady to completely cancel my acct she got cocky and said we are the only service provider in your area, in a hateful tone. I believe this is their way of dictating their customer base. In my area there is 1 other provider and I have the option of taking my trash to the dump. The worse is that people believe there are no other options, I truly feel sorry for any elderly customers who have issues and are treated this way. Im going w/***** waste.

• Review fromTrequan C

  Date: 12/08/2023

  1 star
  Very unprofessional, reached out to LWS about my waste not being picked up 11/24/2023 - to this day 12/8/2023 waste still hasn’t been picked up, no response from the company and I have spoiled waste at the curbside. Very unhappy customer and if could change services, I WOULD.

• Review fromJeff H

  Date: 10/04/2023

  5 stars
  I had a bigger than normal haul today and the driver made sure he grabbed every bit of it, leaving the space perfectly clean. He picked up a couple items that fell when dumping it in with the arm, and also had to manually throw some items in. To be clear this isn’t the first time I’ve been taken care of in this manner, I have had an overall great experience since the new Reynoldsburg contract began. Bottom line is he did a great job and I hope people realize how hard these folks work!