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Business Profile

Custom Concrete

Artistic Concrete Ohio, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Artistic concrete worked on my drive way in 2021, but there is a crack on the driveway. I tried to contace by phhone and message, but to no avail. I want them to reapir it.

    Customer Answer

    Date: 05/11/2023

    Although the contract does not have my signature or the company's signature, it was signed by both parties and I have paid full amount. The work was done in late Octover or early November. If you need to the paymmennt evidence, I will ask my bank to prove it.  Teh driveway has a crack and I want them to fix it. I trieed to contact them, but so far no response. They are ignoring me.  

Artistic Concrete Ohio, LLC is NOT a BBB Accredited Business.

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