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Business Profile

Construction Services

Buckeye Construction LLC
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BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Buckeye Construction LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Buckeye Construction LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/03/2023

      Type:Order Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We paid Paul C******* on 2/24/23 as a down payment for work. He asked us to pay him personally instead of Buckeye Construction, LLC. After we paid him, he sent over an initial contract via email. I requested the contract be amended prior to signing. I have followed up with him for 4 weeks trying to get the contract updated in order to sign the contract and move forward. Since there was no work done nor progress on our project, I requested a return of the deposit. Paul refuses to return the money in full and is claiming that we owe administrative fees which were never disclosed nor discussed. My biggest concern around the administrative fees is that he claims that I need to pay him for his time answering my calls, texts and emails over the past 4 weeks. However, these short calls, texts and emails were to follow up on the status of the amended contract. I find it very unreasonable to charge me for reminding him of his commitment to amend the contract.

      Customer Answer

      Date: 05/04/2023

      We received our deposit back in full, please close the complaint. Thank you,

      ***** *********

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