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Business Profile

Construction Management

SRD & Associates LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Construction Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/19/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    I have been out of my home for 7 months, because this contractor had everything wrong I could not meet inspection from the City of Columbus.

    I had fail two inspection because he did not do the framing right on my new addition. He charged over 20,000 dollars . I had to hiring just a framing to fix all the mistakes he did to my home, and that cost me over 9,000 dollars. All the wood flooring he did was not done right at all. I will never recommend him to anyone. He has put me in such a financial situation.

    Business Response

    Date: 10/06/2022

    Thank you for bringing this to our attention. We had a lot of issues finding help and the cost of material sky rocketed. I took a loss on the job. She was upset at the delays and costs.  The money she paid went to materials and to pay sub-contractors. I was the GM. I have receipts for the material and invoices from the concrete guys and the interior framing guys.   

    We tried to work with her on plans and revisions. Our records reflect she terminated the contract with us three months ago. She is not owed any money or further work from us 

    If it would be helpful, we would be willing to sit down with her and a mediator to help her understand our side if it would help. 

    Alton B*****

    Customer Answer

    Date: 10/16/2022

    The reason why I reject to his reapply is because it is not all true.  He left my house in a situation where I could had been in danger on what he did to the framework, it was so much thing that was wrong what I had to have corrected that cost me extra 10, 000 dollars.  He even had me buy the wrong insulation, that cost me more money.  He was even asking for money before he did the work.  I am the one who loss money, what did he lose nothing.  All this company does is take people money and don’t really do the work.

SRD & Associates LLC is NOT a BBB Accredited Business.

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