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Business Profile

Collection Attorneys

Point Law Co. LPA
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/29/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was contacted by mail from Zieg Law firm on an account that is past due. I will handle that. My problem is that I disputed the account because of the balance and They mailed me my social security card and my drivers license in a letter, Nothing blotted out! I live in a horrible neighbor hood where most of the mail boxes are broken into weekly. My information has been compromised. I am very upset that they send my information out like this. This information should have been sent by private mail or the numbers blotted

    Business Response

    Date: 08/01/2022

    The Zieg Law Group LLC maintains strict guidelines for debt collection. All debt currently collected by The Zieg Law Group LLC is verified and deemed collectable within statute dates before proceeding. All debtors are notified through a debt validation process sent via US Mail in compliance with FDCPA guidelines prior to any collection attempt. The Zieg Law Group LLC works within the jurisdictional guidelines of all regulations including but not limited too State, Federal and Local Laws. We appreciate the opportunity to resolve any outstanding issues on behalf of our clients while maintaining a standard of professionalism with those we come in contact with. Please contact our office for any assistance needed. We can be reached at ###-###-#### or email us at **********************  

     

    Mrs. ******** made a request to our office, through **********, for all documents pertaining to the current subject matter be mailed to her current residence.  By law we provided the documents to her.  We apologize if this has caused any inconvenience.  We are more than happy to update our records to an address or PO Box that is more secure.  In an effort to show good faith, and for the inconvenience this may have caused,  we will have the disputed information removed from the credit reporting agency.  This Process can take up to 45-60 days to complete.  

    Sincerely, 

    Zieg Law Group, LLC

  • Initial Complaint

    Date:07/18/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Zieg Law Group submitted an alleged debt as a new account collections debt on my credit report

    Business Response

    Date: 07/27/2022

    The Zieg Law Group LLC maintains strict guidelines for debt collection. All debt currently collected by The Zieg Law Group LLC is verified and deemed collectable within statute dates before proceeding. All debtors are notified through a debt validation process sent via US Mail in compliance with FDCPA guidelines prior to any collection attempt. The Zieg Law Group LLC works within the jurisdictional guidelines of all regulations including but not limited too State, Federal and Local Laws. We appreciate the opportunity to resolve any outstanding issues on behalf of our clients while maintaining a standard of professionalism with those we come in contact with. Please contact our office for any assistance needed. We can be reached at ###-###-#### or email us at **********************  

Point Law Co. LPA is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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