Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Animal Removal

Critter Control of Columbus, Dayton & Toledo

Headquarters

Reviews

This profile includes reviews for Critter Control of Columbus, Dayton & Toledo's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Critter Control of Columbus, Dayton & Toledo has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLawrence H

      Date: 01/06/2025

      1 star

      Lawrence H

      Date: 01/06/2025

      A tech was out to my home on 12-20-24 to do an inspection for a bird that we believe is getting inside our basement wall. He said it was mice and would be in contact to set bait on the outside. He spent about 45 minutes going around the house and taking pictures. We were charged $299 plus tax. No follow up was done until I complained today. I was told the charge was for coming out and taking pictures. We have caught a couple mice in the past since we live out in the country a bit. The tech had me sign a blank page on his tablet stating it was for the service call. We were sent an email with pictures and some other information that is not understandable. No actual work was done!

      Critter Control of Columbus, Dayton & Toledo

      Date: 01/07/2025

      Our service call for inspection is $299.95, plus tax. During the call to schedule, we provided our service quote and animal removal fees. The inspection was completed on 12.19.24 and revealed mice activity, but no bird activity. During the inspection, our technician walked around the home with ** and identified potential entry points for the mice. For mice, we offer interior baiting, exterior baiting, and entry point repairs. All documents were provided by our technician and sent to the email on file for the account. We did not receive the authorized documents, so no further follow-up was conducted.

      We received a follow-up email regarding the property on 1/6/24, requesting a refund and stating that there should not have been a charge of $299.95 plus tax. A follow-up email was subsequently sent, explaining our services and including all documents & photos provided during the inspection.
    • Review fromPaul C

      Date: 02/26/2023

      5 stars

      Paul C

      Date: 02/26/2023

      I had a problem with squirrels ripping of shingles and clawing their way under the peak of my roof causing lots of damage, and they even got burrowed in to have little squirrels. I called squirrel busters and they suggested I call Critter Control and have a guy named ******** **** come take a look, and did he ever. He set traps, took pictures , explained the process to me and, discussed plan A and B if A didn't work with the traps. After the fifth day, he climbed on the ladder and with trap in hand and holding the long handled trap device to reach in, he wound up reaching in with his heavily gloved hand to get the mangy squirrel out of my ceiling under the soffits then he got the little ones out and then covered up the sizeable hole with some heavy temporary cardboard to prevent any birds from getting in, which I did see one unsuccessfully try, while I now wait for my roofer to come and fix the damage. He was very polite and professional everytime he came and in the end did a great job of releaving my tremendous stress that had been growing each day. I highly recommend Critter Control and a special shoutout to ******** **** for an excellent job. I would recommend him to anyone with a similar problem. Very happy home owner in Centerville Oh. Feb 24, 2023

      Critter Control of Columbus, Dayton & Toledo

      Date: 02/27/2023

      Awesome! Thank you for the feedback. *** is excellent and we're happy to have him as part of our team.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.