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Business Profile

Carpet and Rug Cleaners

Coit Cleaning and Restoration Services

Reviews

This profile includes reviews for Coit Cleaning and Restoration Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coit Cleaning and Restoration Services has 3 locations, listed below.

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    Customer Review Ratings

    4.53/5 stars

    Average of 19 Customer Reviews

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    Review Details

    • Review fromJack S

      Date: 11/16/2024

      5 stars

      Jack S

      Date: 11/16/2024

      Great service in all - from the initial quote to easy scheduling, prompt notifications and cleaning. A+

      Coit Cleaning and Restoration Services

      Date: 11/18/2024

      Thank you Mr. *****  We are pleased to see Jayden was able to provide you with the Coit Experience!! We look forward to seeing you in the future!!
    • Review fromToby R

      Date: 11/02/2024

      5 stars

      Toby R

      Date: 11/02/2024

      My tiles are shinning. So glad it was done. Had ducts cleaned. Doesn’t seem any different but glad to have it done. Employees were very nice and courteous.

      Coit Cleaning and Restoration Services

      Date: 11/03/2024

      Thank you Mr *****  we are pleased to see you received the Coit experience!! We look forward to seeing you again in the future.
    • Review fromRobert O

      Date: 10/29/2024

      5 stars

      Robert O

      Date: 10/29/2024

      Ryan came out and was very pleasant and was on time. He did an excellent job cleaning the carpets.

      Coit Cleaning and Restoration Services

      Date: 10/30/2024

      Thank you Mr. ******* we are pleased to see that Ryan was able to exceed your expectations. We look forward to seeing you again in the future!!
    • Review fromVA M

      Date: 10/13/2024

      5 stars

      VA M

      Date: 10/13/2024

      Fixed carpet and cleaned the carpet, very satisfied with work performed.

      Coit Cleaning and Restoration Services

      Date: 10/15/2024

      Thank you Ms ******* we are pleased to see Mike L was able to provide you the 5-Star Coit Experience!! We look forward to seeing you again in the future!!
    • Review fromDeborah M

      Date: 09/27/2024

      5 stars

      Deborah M

      Date: 09/27/2024

      Someone from Coit came out to inspect our carpet and give me an estimate. When our technician arrived, he was prompt, friendly, and did an excellent job cleaning our carpet. There was a spot in the carpet that had been treated and cleaned several times by cleaning companies and he was able to remove it this time. I am very happy with the services that were provided.

      Coit Cleaning and Restoration Services

      Date: 09/28/2024

      Thank you ******* *****!! Nothing makes us happier than a 5-Star Review for Rick and a satisfied Coit Customer!! We look forward to seeing you in the future!!
    • Review fromBarb G

      Date: 09/17/2024

      5 stars

      Barb G

      Date: 09/17/2024

      Great job ! Very professional. On time and good work. Thank you

      Coit Cleaning and Restoration Services

      Date: 09/18/2024

      Hello ** **  - Thank you for your 5-Star Review for Robert. We are pleased to see he was able to provide excellent service for air duct cleaning!! We look forward to seeing you in the future!!
    • Review fromRead

      Date: 05/25/2024

      4 stars

      Read

      Date: 05/25/2024

      On 5/8/24 I left a negative review of this company. I immediately received a response from a representative of this company by the name of Joann. She did apologize for the company’s error, and we discussed ways in which this matter can be rectified. I’m appreciative of the company’s outreach efforts and I do believe based upon the representations made to me, future customers should feel confident their needs will be addressed professionally.

      Coit Cleaning and Restoration Services

      Date: 06/06/2024

      Ms *****  - Thank you for changing your rating. Unfortunately, we have yet to hear from your insurance company regarding your claim. Feel free to contact them yourself and once we hear from them, we would be pleased to work with you on your restoration needs.
    • Review fromRead

      Date: 05/08/2024

      1 star

      Read

      Date: 05/08/2024

      A man by the name of Craig came to my home on April 12, 2024 from Coit Cleaning and Restoration Services to review a ceiling leak. He told me to contact my insurance company and I did. In response to my text confirming the fact that I contacted the insurance company, Craig responded by text and stated that he would “get the ball rolling”. Craig or no other agent from this company contacted me. I sent a follow-up text Message to Craig and it was ignored. I would have preferred a professional courtesy informing me that the company is not interested in moving forward, rather than be treated in such a dismissive fashion. I’m not interested in doing future business with Coit. I’m urging other potential customers to bypass this company. Also this company does not deserve an A+ rating.

      Coit Cleaning and Restoration Services

      Date: 05/25/2024

      Dear Ms. *****: After further research of this situation and which we have communicated this to you, Coit cannot move forward with the Restoration of your home until your Insurance Company responds to us and approves the claim. We have left them numerous messages. We suggest you contact them directly to expedite the process/approval. We hope to work with you regarding your restoration issue in the future.
    • Review fromJoe W

      Date: 06/12/2022

      5 stars

      Joe W

      Date: 06/12/2022

      Excellent service! Everything I was hoping for. Excellent tech! You guys Rock!!!!

      Coit Cleaning and Restoration Services

      Date: 11/22/2022

      Mr Webb We're happy to hear you had such a positive experience with our team! Thank you for the 5-Star Review!!

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