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B and V Auto

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Thanksgiving 2022 my alternator went out. I had had my car towed to B and V on 4460 W.Mitchell ave Cincinnati Ohio. Bhahemia the mechanic had my car up until the week before christmas on and off a total of 3 separate time, only now I have a antifreeze leak that I didn't have before. Each time charging me more and more for a alternator that he put in and supposedly has a life time warranty... he did eventually fix the leak but everytime I drove away from his shop I was being towed back as the alternator kept failing. The last time he had my car, I was told it was fixed but I was fired due to transportation so I didn't have the extra money to give him. $280.00. So I was off to my mother to get the money, 3 mi said from her house I am stranded once again. So for Christmas my mother had my car towed to shop near her. (2hours away from Cincinnati). The new shop had my car up and running, the verdict was my wires had been crossed so the alt. Kept shorting out. At that point I was not paying him another dime. He had texted and called demanding payment. I told him I wasn't paying, and that's when the threats came. I still have them and will provide. Also have the receipt from the shop that fixed my car. B and V never gave me any receipts or itemized parts/warranty.

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