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Business Profile

Lawn Maintenance

Grass Master, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • terry s

    Date: 07/31/2023

    To be clear on my original review-- I prepaid for an entire year of service in order to get a 5% discount. I did receive a small partial refund on treatments not yet done, but I did NOT get any money back for treatments already made to my lawn.

  • terry s

    Date: 07/17/2023

    I was told about their annual auto- renewal contract only after 1st treatment when I got an invoice. 1st treatment- dead bunny found in front yard-- switched to "organic program." 2nd treatment- worker left a pile of fertilizer spilled in the street in front of my house for me to clean up. 3rd treatment- fertilizer left all over my driveway, which had been sealed earlier in the summer. Although company did give me a refund, I spent more time on phone and sending emails back and forth, than if had fertilized the lawn myself. Signing up for Grass Master services was one of the biggest mistakes i made this year.

  • Tom K

    Date: 08/11/2022

    Very disappointed in this company. Signed up for a six treatment deluxe plan and an additional aeration and over seating as suggested by the representative. I pre-paid for these services, then got a phone call in July that their costs had gone up and it was going to be an additional $170 to have the aeration and over seating done. But what was worse is as of August 10 I’ve only had two of my six treatments done. The next one is considered early summer and I’m not sure what calendar they use but early summer to me is June. Very disappointing and I would not recommend this company to anyone

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