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Business Profile

Artificial Intelligence

Caden

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/31/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Caden io has been using my data and supposed to allow redemption in money for that use . My redemption has been stuck for weeks not allowing my to redeem to the bank I normally do or edit the bank information stays stuck on verification which is only supposed to be two days and has been over week no communication or resolution . They have no phone number only email i was contacted once about the issue *** told it was cancelled and when i try to follow the case number link it says suspended client they refuse to answer any of my support emails and they owe me 50$ for the use of my data

Caden is NOT a BBB Accredited Business.

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