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Business Profile

Linens

Bed Bath & Beyond Inc. (Bankrupt)

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Bed Bath & Beyond Inc. (Bankrupt)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Bed Bath & Beyond Inc. (Bankrupt) has 390 locations, listed below.

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    Customer Review Ratings

    1.1

    Average of 84 Customer Reviews

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    Review Details

    • Melodie P

      Date: 06/10/2022

      Melodie P

      Date: 06/10/2022

      If I could leave a zero I would. I ordered some coffee pods which said would be delivered in a week. It says you cannot cancel your order, which is OK because I wanted my order. So after a week and it didnt show up I get a notice saying oops something went wrong in your order is delayed. I called and the lady told me it would be delivered in another week. No new delivery date. So I waited another week. I called again and they said that my order has been canceled. No emails no updates no nothing from bed Bath and beyond. After our from talking to the guy I get an email saying it was canceled. I couldve got my order along time ago if I wouldve ordered it from target. The least they can do is give you updates or emails or anything but they dont do any responses. With all the negative responses here I guess I shouldve looked first before ordering.

      Bed Bath & Beyond Inc. (Bankrupt)

      Date: 06/11/2022

      We would like to apologize for any frustration as this is not the experience we strive to bring to our guests. In rare cases, an item may sell out before our inventory systems can update. We will attempt a backorder on the item, but if it cannot be confirmed to ship in a timely manner, the order will be automatically canceled and refunded. We attempt to send updates as much as possible, and order status can also be checked via the link on our website: https://www.bedbathandbeyond.com/store/account/TrackOrder We will be sure review this as an example of how we may improve in going forward - thank you again for your patience in bringing this to our attention.

    • Ashley R

      Date: 06/03/2022

      Ashley R

      Date: 06/03/2022

      Their website states for, it seems like all, items that there is a separate price for BEYOND+ Members. So, I purchased a BEYOND+ membership before buying something that was pricier, and it did not reflect that price as stated on the item page. Luckily, a customer service member made it right for me and honored the price (after I brought the issue up to them), but certain items apparently are excluded from "coupons," including the BEYOND+ pricing, even though it is advertised on item pages.

      Bed Bath & Beyond Inc. (Bankrupt)

      Date: 06/11/2022

      Thank you for bringing this matter to our attention. We will make sure that the item is reviewed by our website team so that it may accurately reflect the available usage of the Beyond+ membership pricing. We're glad to hear that our customer service team was able to assist, and we appreciate you for sharing this experience so we may look to do better in going forward.

    • Robert A

      Date: 06/02/2022

      Robert A

      Date: 06/02/2022

      I objected to daily email promotions from Bed, ****************************** I now receive twice the number I did before. I was advised this harassment might continue for up to 90 days.I will never spend another nickel at Bed, ******************************I only rated them one start because I couldn't rate them no stars.

      Bed Bath & Beyond Inc. (Bankrupt)

      Date: 07/09/2022

      We sincerely apologize for any inconvenience, as typically the unsubscribe process for emails only takes around 3 business days. The process for unsubscribing from postal mail may be what the customer is referring to in the timeframe, but this would only apply to physical mail and not emails. We are happy to help with any additional questions or concerns, and we will consider this review resolved in going forward.

    • E. H.

      Date: 05/04/2022

      E. H.

      Date: 05/04/2022

      This people took my order on 04/16 and never send the Item. After waiting for over 3 weeks I called for the second time and an agent said that the manufacture was out of stock for requested Item and NEVER informed us about this matter. They clearly were planning to keep my money and not sending the item. They didnt care about anything but to process the debit out of my account. DONT BUY HERE. Their online is a scam

      Bed Bath & Beyond Inc. (Bankrupt)

      Date: 05/16/2022

      Hello, we have attempted to contact the customer via email several times with out a response. In order to resolve this issue we need to speak with the customer. If the customer wishes to pursue this complaint, please reply to the emails or contact 1800gobeyond. We apologize for any inconvenience this may have caused. As of today, we consider this complaint closed. Thank you.

      E. H.

      Date: 05/16/2022

      The email was in the junk. I just responded. That doesnt change the primary subject. Phone number is also recorded and never reach using it. Stop scamming customers

    Bed Bath & Beyond Inc. (Bankrupt) is NOT a BBB Accredited Business.

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