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Business Profile

Auto Lube

Take 5 Oil Change

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Take 5 Oil Change's headquarters and its corporate-owned locations. To view all corporate locations, see

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Take 5 Oil Change has 339 locations, listed below.

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    Customer Review Ratings

    1.81

    Average of 258 Customer Reviews

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    Review Details

    • MICHAEL R

      Date: 06/16/2022

      MICHAEL R

      Date: 06/16/2022

      On 06/09/2022 I went to the Take 5 on ********************************************************* around 10:20 AM EST. I went for an oil change, and was talked into a coolant exchange. This would have been ok if it was a drain and fill. It was not. The force of the machine blew out my water pump and caused a leak that cost $583.00 to repair.

      Take 5 Oil Change

      Date: 06/22/2022

      The Take 5 coolant exchange is a drain and fill service. No pressure is put on the coolant system with the coolant exchange machine. The service at Take 5 did not blow out this customers water pump.

    • Ray R

      Date: 06/05/2022

      Ray R

      Date: 06/05/2022

      WARNING!! DO NOT TAKE YOUR CAR HERE!!! THEY ARE SLOW AND WILL DESTROY YOUR VEHICLE!!!I took my van for an oil change on 05/31/22 it was around 3:30 4PM when I brought it in, they stripped the oil plug and they said that they were going to an auto parts store to get another one and it seems like they stripped that one too and cracked my oil pan and I was wondering why it was taking 2 hours to do an oil change and they had they audacity to tell me "don't blame us for something we didn't do" then, why would they get another oil plug from an auto parts store, if they didn't? they should pay for the repairs and the tow, not only am I filing a complaint with BBB but with the Chamber of Commerce along with their **************** as well, I have read other reviews and they have done this to several other people as well, but, I will not let them get away with this.

      Take 5 Oil Change

      Date: 06/08/2022

      The corporate customer service team has no cases on file under *********************. I will need additional information to investigate this issue. Please have the consumer contact the corporate customer service team to further investigate this customer's claim of oil pan damage.

    • Michael V

      Date: 06/05/2022

      1 star is too much. There should be a minus 1. Went in to the one in ************ for a coolant flush. It's supposed to be a COOLANT FLUSH! They hooked up the machine to my car. All it did was take the old coolant out and replace it with new coolant. I asked them if everything was fine. They said yes. THEY DID NOT FLUSH THE SYSTEM OUT NOR DID THEY BLEED THE *** OUT EITHER CAUSING MY ENGINE TO OVERHEAT TO THE POINT THAT I COULDN'T DRIVE TO WORK COSTING ME MORE MONEY THAN WHAT I ORIGINALLY PAID. Yes. I'm ****** off about this. And you would be too if it happened to you. I WANT A RESOLUTION TO THIS ISSUE ASAP!!

    • Dayna D

      Date: 05/17/2022

      I have always came here and never had a problem I came one day ************************************************************************************************************************ my car

    • Brandy M

      Date: 05/17/2022

      I requested to cancel my membership due to the car wash always being closed on nice days and was repeatedly ignored. I finally had to call my bank and stop payments because the never contacted me after several attempts to cancel. Horrible consumer support

    • Sarah M

      Date: 05/07/2022

      WARNING!??????DO NOT COME HERE!I came here for an oil change on 5/6/2022 and left with my car dripping oil to the point where we can't drive it. I came in and popped my hood and they started the oil change and poking around my car. Then I saw the three technicians working on my car whisper right out of my ear shot. One of the men then came to me and said my oil pan was broken and I would have to get it taken care of ASAP at a real dealership. I know my pan wasn't broken before. There was no way I drove for months dripping puddles of oil. My car was totally fine before this and the oil light hadn't even come on. I'm devastated and don't have a way to get to my doctor ************ or my job. I called them five times today and still haven't been able to reach a manager. Unethical and disgusting!

    • Melonie M

      Date: 05/03/2022

      I asked for a synthetic oil change. Once getting back to work and realizing I was given a regular oil change and charged the price for synthetic.I called the balconies location and spoke to a woman and asked how long do your synthetic oil changes last? She told me ***** miles. I told that I have a problem. I was given a regular oil change but charged for a synthetic. She told me oh no, thats just a generic print out. I asked to speak with someone else and she transferred me to a voicemail that was full.I then tried contacting their corporate office and voicemail was full.I was taken advantage of today and honestly cant believe a business would operate like this. I want to make sure this does not happen to anyone else.

    • George A

      Date: 05/02/2022

      Took car in for oil change and they rolled back the mileage from ****** to ***** according to the invoice. We had an engine problem and when using our warranty tried to get the invoice corrected but they informed the warranty company that we told them what mileage to put on the invoice so the warranty is null and void now. So to say we are not able to get the engine replaced due to their neglagence in putting the correct mileage on the invoice. Our warranty company is Premier and I recommend you stay away from Premier. ***************** has also shown that the engine is due to a faulty intake not anything to to do with oil changes.DO NOT USE TAKE 5 IN ********** OR ANYWHERE SINCE THEY ARE THIS KIND OF COMPANY

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