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Business Profile

Traffic Signs and Signals

Xerox State and Local Solutions, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Xerox State and Local Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Xerox State and Local Solutions, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:04/10/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To whom it may concern,I was notified there is an inaccurate camera violation attached to my name for a car that not only doesnt share my license plate number, but is not even the same color as mine. This wrongful violation has not been sent to me or notified to me since I originally called back in 2017 to notify the company this was incorrect and they said they would address it. I had to find out when my father almost lost his opportunity to selling his house because this infraction was not removed and still listed under his address since he shares the same first and last name as me. I need this removed immediately. This violation was not my car. I was not even in the state of NY on this day and have proof of this. This isnt the color of my car. I have a ***** Accord Sport. I believe this may not even be the same model of Accord as mine too. All the proof and information is provided in these screenshots and photos. My registration shows the color of my car. Candid photos of my car with my pet in it while also showing the license plate followed by photos of me with my pet to prove my car is a white ***** accord sport with the CORRECT license plate shown in the photo *********. I need this to be addressed immediately. I have emailed Conduent/******************************** over 5 times since January 11th when I originally found out this was still unresolved over 5 times with no response. I am being penalized and my father almost lost the opportunity to buy his dream house because this companys technology assumed the wrong license plate, customer service did not fix my initial request, and now they have not addressed it when I called multipled times and emailed all the information that should clear this confusion and mistake they have made. ****** ******* Mobile: ********** Current Address: ****************** ************** Previous Address: *********************************** ****** ******* Mobile: ************

    Xerox State and Local Solutions, Inc. is NOT a BBB Accredited Business.

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