Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Silverware Cleaning

Robben Metal Restoration

Reviews

Customer Review Ratings

4.93/5 stars

Average of 57 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromNick M

    Date: 07/11/2022

    5 stars

    Nick M

    Date: 07/11/2022

    Outstanding workmanship performed on an heirloom Teapot that our Rottie ran into the bookcase it was displayed on, it fell off the shelf, and a foot and the handle broke off. **** reinstalled the foot and handle, followed up by a superb polishing, made the Teapot look better than new! At this point you can't tell that it was ever damaged. Robben Metal Restoration will definately be our go-to business if we ever need any future Metal Restoration.******

    Robben Metal Restoration

    Date: 08/15/2022

    We are so pleased that you are happy with your restoration. Thank you for taking the time to respond with a review.
  • Review fromJohn K

    Date: 07/11/2022

    5 stars

    John K

    Date: 07/11/2022

    Robben Metal Restoration made the process easy. When an issue arose with the repair I was contacted and all my option laid out clearly. Items came back in wonderful condition.

    Robben Metal Restoration

    Date: 08/15/2022

    Thank you for taking the time to submit a review. We are glad you are satisified with your restoration.
  • Review fromKev M

    Date: 06/27/2022

    5 stars

    Kev M

    Date: 06/27/2022

    Wonderful Service and Craftsmanship ... most of all, Wonderful people as well Kevin from Elmwood Park, IL

    Robben Metal Restoration

    Date: 07/11/2022

    *****, thank you for taking the time to submit your review; so happy to know you are pleased.
  • Review fromDavid M

    Date: 06/08/2022

    4 stars

    David M

    Date: 06/08/2022

    The handle on an antique pickle castor we bought broke. It had apparently been fixed before. The restoration by Robbin was so good that you cannot tell that the handle had ever been broken. The metal was a perfect match and the polish was excellent so that it matched the antique look. The fee for restoration was a very fair price for the quality. I would highly recommend Robbin for any metal restoration.

    Robben Metal Restoration

    Date: 07/11/2022

    We are happy that you are so satisfied with our work and appreciate your taking the time to submit a review.
  • Review fromJeanine B

    Date: 06/06/2022

    5 stars

    Jeanine B

    Date: 06/06/2022

    This group restored an ornate 19th century silver kiddush cup to perfection. It was badly tarnished, unstable, and, because of an over-zealous botched cleaning job, was riddled with fine holes. Robben Metal Restoration had it ready in a few days and were able to deliver it in time for my daughter's wedding. I will be forever grateful to them for their professionalism and artistry.

    Robben Metal Restoration

    Date: 07/11/2022

    Our customers are so important to us, and knowing you are so pleased with our work makes it all worthwhile. Thank you for taking the time to submit your review.
  • Review fromAnne B

    Date: 05/16/2022

    5 stars

    Anne B

    Date: 05/16/2022

    Very clear information over the phone and great quality work on my silver knives that needed restoration. I will use this service again if needed.

    Robben Metal Restoration

    Date: 06/06/2022

    Thank you for taking the time to submit your review, and we are happy that you are pleased with the results.
  • Review fromjilly L

    Date: 05/03/2022

    5 stars

    jilly L

    Date: 05/03/2022

    Jilly L. I am absolutely delighted to now have a reliable, courteous, timely, responsive, personable, skilled, fair- priced, sensible metal restorer. **** and her team have been absolutely marvelous in helping me to restore a Victorian epergne: a wedding present to my grandmother in ****, and a pretty silver cake stand which had separated from its pedestal. At the same time I sent 3 silver-plate Table Spoons for possible repair and replating. With caution not to offend me, **** gently enquired if my spoons were sentimental. After I indicated not sentimental, she offered me some replacement items in very good shape for a fraction of what I would have needed to pay for replating of my spoons. The cake stand and epergne are astonishing. We are simply delighted. Now let me say getting to **** was AFTER approaching silver repair establishments in Chicago area. One business indicated my items were not worth to repair and NO interest in helping me. In another case only 1 elderly technician was available, with a very long wait and needing a long drive and an appointment. Another silver repair place in Chicago area in past years applied LAQUER without my asking, to 2 SILVER ELKINGTON PLAQUES from 1891. I was cross.Do yourself a favor and put your trust and special items in the care of **** at Robben Metal Restoration. You will not be disappointed, instead will be so very happy.

    Robben Metal Restoration

    Date: 05/09/2022

    ****, what a lovely review.We have restoration orders from all across this country.We educate our customers and allow them to decide if the restoration makes sense to them.It is our goal to turn out the best product, in the most timely manner and at the most competitive price.We sincerely appreciate your feedback that lets us know we have achieved those goals.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.