Reviews
This profile includes reviews for Acculevel, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 303 Customer Reviews
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Review fromTheresa M
Date: 04/26/2025
1 starI called for an estimate to lift a sunken concrete walkway. I had some standing rainwater after a heavy storm. I understood it would cost ********. I was told this over the phone that minimum work would be ********. The person (********) who came for an estimate was here for over 2hrs., which I was not made aware that it would take that long. And for various reasons he made me uncomfortable and had asked me personal questions, of which I told his manager, ***** **** the receptionist, and ******** himself.He told me that I needed a French Drain and new sump pump and some other work that would come to *********. During the time he was here I let him know I wanted to get other quotes.I told him I couldn't afford ********* and he somehow brought it down to ******** and I signed a contract, giving him a deposit for ******** dated 5/3/25 and posted at my bank on 5/3/25. I had 2nd thoughts about this work being done and accessed my bank account to stop payment to find that the check had been negotiated. Days later I attempted to contact someone other than the estimator that originally came to my house. I specifically said I did not want to talk to him as he made me uncomfortable. I was going to be referred to his manager (****). 10 min later the ******** called me... not his manager!! The receptionist who I talked to told me she specifically told the estimator (********) NOT to call me. The manager, days later called me back and said I only had 3 days to cancel and that time was up. And he cancelled the contracted work and kept ********. I asked if he would work with me and just to the work for ******* and he declined. He, the manager, **** cancelled--not me!! and told me I lost the deposit of *******. There have been several phone calls between 4/14/25 and 4/25/25 to no avail. And I will mention again, I tried to stop payment on the check before the 3 days and it was already negotiated. The work was not scheduled until 5/7/25, which **** cancelled.Review fromJoan J
Date: 04/09/2025
5 starsJoan J
Date: 04/09/2025
***** was very knowledgeable and showed me several options for my situation. He explained everything and was through in his inspection of the property.
Acculevel, Inc.
Date: 04/10/2025
Thank you for your 5-star review! We're thrilled to hear that ***** provided you with a thorough inspection and took the time to walk you through all your options. His knowledge and attention to detail are qualities we truly value on our team. We appreciate your trust in us and are glad we could help with your home. Please don't hesitate to reach out if you ever need anything in the future!Review fromAustin P
Date: 04/05/2025
5 starsAustin P
Date: 04/05/2025
***** came out to my house and not only answered all my questions but also showed me multiple things I was unaware of. He was extremely professional and not your typical pushy salesman. Cant tell you how much I appreciate a genuine sales person thats not just trying to get a sale. 10/10Acculevel, Inc.
Date: 04/09/2025
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that ***** provided such knowledgeable and professional service. We pride ourselves on offering honest, pressure-free consultations, and its great to know ***** made such a positive impression. We'll be sure to pass along your compliments to him. Your trust means a lot to usthank you again for the 10/10!Review fromBarb C
Date: 04/03/2025
5 stars******* was very knowledgeable and did a thorough evaluation and explanationReview fromAngela C
Date: 04/02/2025
5 starsAngela C
Date: 04/02/2025
***** J came out and gave me an estimate. He was very professional and knowledgeable. He made sure I understood the process and explained exactly what I would be paying for. I really appreciate the transparency. I recommend Aculevel if you are looking for a straightforward company.Acculevel, Inc.
Date: 04/03/2025
Were so glad to hear that ***** *. provided a professional, knowledgeable, and transparent experience. Making sure our customers fully understand the process and what theyre paying for is a top priority for us. We truly appreciate your recommendation and your trust in Acculevel!Review fromKelly M
Date: 03/25/2025
5 starsKelly M
Date: 03/25/2025
I, as well as my pets, loved *****! From the start, he listened to my concerns and goals which helped dramatically when he gave me my three tier plans. He let me know every little thing that caused concern but was very informative on what issues could potentially wait so I felt no pressure to do everything at once. I really appreciated the images and detailed descriptions, making sure I understood the problem and solution fully. ***** definitely made a horrible situation (my crawl space) feel like no problem at all! He is the type of project manager that you hope for when you need something done. Overall great experience and no complaints.Acculevel, Inc.
Date: 03/26/2025
Thank you so much for your kind words! Were thrilled to hear that ***** provided such a great experience and took the time to thoroughly address your concerns. We always strive to ensure our customers feel informed and confident in their home solutions, and its wonderful to know ***** made a stressful situation easier for you. Plus, we love that your pets approved too! If you ever need anything in the future, dont hesitate to reach out. Thanks again for choosing us!Review fromSTEVEN R
Date: 02/28/2025
5 starsSTEVEN R
Date: 02/28/2025
***** was very knowledgeable and was able to communicate his knowledge clearly im a way that made sense. ***** took the time to educate on the issues and how much of a concerns they are. He understood the concerns and needs and gave serveral price options based on priority which was very helpful. He gave credibility to the company giving its background, warranty information, financing options and the wide variety of services the company has to offer to address each issue. ***** was very polite and charismatic and has alot of energy and excitement about what he does which resulted in amazing customer service.Acculevel, Inc.
Date: 03/02/2025
Thank you for your fantastic review! We're thrilled to hear that ***** provided such a knowledgeable and thorough experience while addressing your concerns. It's great to know that he took the time to educate you on your options, ensuring you felt informed and confident in your decisions. We take pride in offering transparent solutions tailored to each customer's needs, and ******* passion for helping homeowners truly reflects our commitment to exceptional service. We appreciate your trust in us and look forward to assisting you in the future!Review fromMary S
Date: 02/20/2025
5 stars***** was very kind and very knowledgeable and had excellent presentation skills. I would recommend him to everyone.Review fromNancy N
Date: 02/17/2025
5 stars5 stars for knowledge, information, professionalism and answering questions andReview fromCheryl E
Date: 02/12/2025
5 starsCheryl E
Date: 02/12/2025
**** did a great job explaining our situation and our options. Very professional!Acculevel, Inc.
Date: 02/14/2025
It is no surprise to hear that **** provided a clear explanation of your situation and options with professionalism. We take pride in ensuring our customers feel informed and confident in their decisions. If you ever need anything in the future, were here to help!
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