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Business Profile

Janitor Service

In & Out Cleaning Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Janitor Service.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/31/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 5, *****, I had In and Out Cleaning hired to clean my windows as I have done several times in the past. For some. They attempted to move our very heavy king size bed which they have never done before. The window can be cleaned without moving the bed. They bent the frame severely in this process and then just left the bed sitting in the middle of the room which means to be they were aware that the bed should not have been moved. I have attempted to message and call them several times. They will not get back with me.

    Business Response

    Date: 09/07/2023

    This item has been repaired and the issue resolved with the customer. 

    Business Response

    Date: 09/07/2023

     

    This item has been repaired and the issue resolved with the customer. 

In & Out Cleaning Services is NOT a BBB Accredited Business.

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