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Business Profile

Mortgage Broker

Ruoff Mortgage

Headquarters

Reviews

This profile includes reviews for Ruoff Mortgage's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ruoff Mortgage has 60 locations, listed below.

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    Customer Review Ratings

    4.67/5 stars

    Average of 229 Customer Reviews

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    Review Details

    • Review fromJeff N

      Date: 03/24/2025

      5 stars

      Jeff N

      Date: 03/24/2025

      Great experience and we are now settled into and enjoying our new home. Thanks for all of the hard work and guidance!

      Ruoff Mortgage

      Date: 03/27/2025

      We're absolutely delighted you're loving your new home! Thank you for acknowledging our hard work and guidance. It was a privilege to assist you, and we wish you many happy years there.
    • Review fromRichard R

      Date: 03/05/2025

      5 stars

      Richard R

      Date: 03/05/2025

      Had a great experience working with ******** ******* and her team at Ruoff.

      Ruoff Mortgage

      Date: 03/06/2025

      Thank you so much for the 5-star review.  We are so glad to hear that ******** and the Ruoff Mortgage team provided an excellent experience.  We appreciate you putting your trust in us for your mortgage needs and hope you enjoy your new home!
    • Review fromJeff D

      Date: 02/20/2025

      5 stars

      Jeff D

      Date: 02/20/2025

      Appreciate the minimalist approach, the quickness and the professionalism. ********* and ***** are very good at what they do!

      Ruoff Mortgage

      Date: 02/24/2025

      We're so glad to hear you had a great experience with ********* and *****! We strive to provide a streamlined, efficient, and professional mortgage process, and we're happy that resonated with you. Thanks for the 5-star review!
    • Review fromPatrice P

      Date: 01/19/2025

      5 stars

      Patrice P

      Date: 01/19/2025

      A+ A+ A+!!! Smooth, quick, easy process when buying your home. Friendly, professional and attentive to your home buying needs. I recommend Ruoff to everyone purchasing a home! They will treat you like family!!

      Ruoff Mortgage

      Date: 01/28/2025

      We're overjoyed to hear that you found our process smooth, quick, and easy. At Ruoff Mortgage, we prioritize providing friendly, professional, and attentive service to all our clients. We're honored that you feel like family. Thank you for your kind words and for choosing Ruoff for your home financing needs!
    • Review fromBrent C

      Date: 01/09/2025

      5 stars

      Brent C

      Date: 01/09/2025

      Dont bother going anywhere else!! In the ********** Ky area, ask for ******* ******!! You will not be disappointed! Especially veterans, ******* is a PRO!!

      Ruoff Mortgage

      Date: 01/13/2025

      Thank you so much for your kind words and for choosing Ruoff Mortgage for your home loan! We are thrilled to hear that ******* provided you with an exceptional experience.


      At Ruoff, we strive to make the home loan process as smooth and stress-free as possible, especially for our valued veterans. We are proud of ********* dedication to providing outstanding service and ensuring our clients' needs are met.


      We appreciate your business and look forward to serving you and your family in the future.

    • Review fromTrina W

      Date: 12/10/2024

      5 stars

      Trina W

      Date: 12/10/2024

      ***** *. ************** friendly, and professional. I would recommend.

      Ruoff Mortgage

      Date: 12/12/2024

      Thank you so much for taking the time to share you experience with us.  We are humbled to receive both your 5-star review and recommendation.  
    • Review fromRichard B

      Date: 11/22/2024

      5 stars

      Richard B

      Date: 11/22/2024

      Working with Ruoff twice was a fantastic experience: once when we purchased our home in 2017 and recently refinanced it in 2024. **** ******* in *********, *******, and her staff were great to work with, removing all the headaches with purchasing and refinancing.

      Ruoff Mortgage

      Date: 11/25/2024

      We're so glad to hear that your home buying and refinancing experiences with **** ******* and her team were fantastic! It's wonderful to know that they were able to make the process smooth and stress-free. Your satisfaction is our top priority, and we're committed to providing exceptional service. Thank you for choosing Ruoff Mortgage!
    • Review fromLarra L

      Date: 11/18/2024

      5 stars

      Larra L

      Date: 11/18/2024

      Ruoff team is knowledgeable, kind and cares about getting you in your home. The team worked with us a year in advance to help us prepare our credit to be in the best possible position to build. We would recommend Ruoff.

      Ruoff Mortgage

      Date: 11/19/2024

      Wow!  We're thrilled to hear that your experience with the Ruoff Mortgage team was so positive! It's incredibly rewarding to know that our team's knowledge, kindness, and dedication helped you prepare for your homeownership journey. Thank you for trusting us with such an important milestone. We're honored to have been a part of it.
    • Review fromMichael Y

      Date: 11/09/2024

      5 stars

      Michael Y

      Date: 11/09/2024

      Ruoff mortgage was a pleasure to work with. The loan process was quick and easy and actually got me closed on my home early. Definitely recommend.

      Ruoff Mortgage

      Date: 11/11/2024

      We're overjoyed to hear that your loan process went so smoothly. It's always rewarding to see our customers' dreams of homeownership come true. Thank you for choosing Ruoff Mortgage.
    • Review fromLarry B

      Date: 11/08/2024

      5 stars

      Larry B

      Date: 11/08/2024

      Great people to work with. the Ruoff Mortgage team created an atmosphere of trust and confidence that everything was under control. truly a pleasure to work with would recommend them to anyone for their next mortgage.

      Ruoff Mortgage

      Date: 11/11/2024

      We're thrilled to hear that your experience with Ruoff Mortgage was so positive. It's incredibly rewarding to know that our team was able to create an atmosphere of trust and confidence throughout your home buying journey.  Our goal is to make the home loan process as smooth and stress-free as possible, and it sounds like we were able to achieve that. We're grateful for your kind words and for choosing Ruoff Mortgage.

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