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Business Profile

Security System Monitors

Central Security & Communications
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BBB Accredited BusinessA+Rated by BBB

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1

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Review Details

  • Drew C

    Date: 12/06/2023

    Absolutely terrible company. Their equipment is old and does not function well. Unless I am standing directly next to the alarm panel, I cannot hear when the alarm has gone off. When I am upstairs at night, I have no idea if my alarm is going off. If I can't trust an alarm system to even wake me up when someone breaks into my house, then it has failed at its job. They lock you into long-term contracts (3 years) that will auto-renew for another 3 years unless you cancel before hand. There isn't even an option for early termination. Staff is difficult to reach. They even charge a higher monthly rate than many other companies. Overall, I am extremely disappointed with every aspect of this company, and would recommend literally any other security company over them.

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