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Business Profile

Popcorn

Amish Country Popcorn, Inc.
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/08/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    SELLER REFUSED TO PAY RETURN SHIPPING FOR THE SHODDY QUALITY PRODUCT THEY SHIPPED ME WITH THE COATING PEELED OFF WHICH IS A SEMINATING POINT OF THE REST OF THE POPCORN POPPER COATING COMING OFF AND WOULD HAVE BEEN MINGLED INTO THE POPCORNS HAD I NOT CAUGHT IT IN TIME AND WOULD HAVE ENDED UP BEING POISONED BY TOXIC METALS.

    Business Response

    Date: 05/08/2023

    we will be sending a return shipping label and when we get the popper back we will give a full refund. the ******** pictures that were sent did not have an order number with it and the name did not match the emailed complaint. 

    Customer Answer

    Date: 05/09/2023

     Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Thank you.

Amish Country Popcorn, Inc. is BBB Accredited.

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This business has committed to upholding the BBB Standards for Trust.

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